Technical Product Manager

🏢 About Two Circles

Two Circles is a leading data-driven sports agency helping rights holders build stronger, more valuable relationships with their audiences. We blend sports expertise, data science, and technology to help sports organisations grow direct relationships with their fans, increase revenue, and enhance their partner propositions. With a passionate, high-performing team of 1,000+ people at offices in London, Paris, Cologne, New York, Los Angeles, Miami, Kansas City, Vancouver, and more, we’ve been named Sport Industry Agency of the Year four times. 🏆

🚀 Role Overview

We’re looking for a Technical Product Manager to work on the KORE Intelligence platform. You'll be joining a team responsible for a core suite of data products that transforms fragmented fan data into meaningful, actionable insights.

You’ll take ownership of backend-heavy capabilities that allow our clients to unify, understand, and activate their audience data. This includes managing data ingestion frameworks, segmentation infrastructure, and the tooling used by internal teams to deliver commercial outcomes at scale. You'll work closely with external vendors, internal engineering and data teams, and cross-functional stakeholders to to build secure, scalable, and highly performant systems that support campaigns, personalization, reporting, and partner value creation across sport.

This role is ideal for a technical product manager who thrives on solving backend data challenges, enjoys working at the intersection of engineering and platform architecture, and understands the role integrations play in enabling downstream value. You’ll collaborate closely with data engineers, scientists, analysts, and commercial leads to develop solutions that scale, solving real-world problems for teams, leagues, and rights-holders.

💼 What You’ll Be Doing

• Own the product lifecycle for 1-2 product squads working on the Audience Intelligence platform, focusing on scalability, data quality, and downstream value enablement (e.g. segmentation, reporting)
• Work with internal and external stakeholders to identify key use cases, pain points, and automation opportunities across data workflows
• Shape the roadmap for core data capabilities, balancing data availability, data quality, and engineering complexity to drive commercial value
• Collaborate with engineers to develop schema definitions and define scalable, reusable schemas ETL processes, field mappings, source validation, and observability tools
• Work with external partners (e.g. Ticketmaster, Salesforce, SSO providers) to understand API specifications, access protocols, and integration constraints
• Write clear functional requirements, user stories, and technical acceptance criteria; contribute to backlog prioritization and sprint planning
• Lead and contribute to sprint ceremonies (e.g. running refinement sessions and stand ups)
• Ensure data governance, compliance (e.g. GDPR/CCPA), and observability are baked into all products
• Track product usage, drive continuous improvement, and enable self-serve adoption through documentation and internal enablement
• Contribute to documentation, onboarding guides, and support workflows

🎯 In Your First Year, You May Have…

• Delivered improvements to our ingestion and transformation systems that enhanced the reliability and reusability of audience data across client workstreams
• Helped roll out a new segmentation or audience scoring capability that became a core input into client marketing and reporting use cases
• Introduced better internal tooling or automation that accelerated the speed of client onboarding or data validation

• 3–5 years in product management, with a focus on data platform, data products, or internal tools
• Strong understanding of data lifecycle management: ingestion, transformation, modelling, governance, and analytics enablement
• Experience working with modern data infrastructure and tooling (e.g. Airflow, Azure Data Factory, Databricks, Snowflake, DBT, Redshift)
• Able to navigate technical discussions with engineers and translate them into clear requirements for delivery
• Familiar with data quality and monitoring practices, data observability, schema standardization, and documentation workflows
• Comfortable in agile, cross-functional environments; proactive communicator and problem solver
• Bonus: experience with vendor integrations or managing third-party data pipelines (e.g. Ticketmaster, CRM tools)
• Double Bonus: experience working in the sports and entertainment industry or with first party customer data

We offer:

• Comprehensive health and wellness benefits through Manulife; we cover 100% of the monthly premium, giving you extended healthcare, dental, vision, long term disability, life insurance, and more
• 20+ days of annual leave plus 4 bonus days (for your birthday, a big life event, an admin day, and a wellbeing day) and the office is typically closed between Christmas and New Years!
• Option to contribute to an RRSP or TFSA, offering up to a 4% employer match on RRSP contributions
• Annual summer festival, frequent team events, socials, and more 🏖️

On top of that, we also pride ourselves on offering...

• Professional Growth Opportunities: Work on a variety of projects, enhancing your testing skills across different applications and technologies.
• Impactful Work: Play a key role in delivering high-quality solutions that shape the future of the sports and entertainment industries.
• A Collaborative Environment: Be part of a team that values ideas, fosters a supportive atmosphere, and encourages continuous learning and improvement.
• An Innovative Culture: Join a company committed to revolutionizing fan and stakeholder engagement through cutting-edge technology.
• Being an Equal Opportunity Employer: Two Circles is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.