Digital Transformation Project Manager, North America

**This role is located in Somerville, MA - We are a hybrid work environment and are in the office 3+ days/per week.**

Tulip, the leader in frontline operations, is helping companies around the world equip their workforce with connected apps, leading to higher quality work, improved efficiency, and end-to-end traceability across operations. Companies of all sizes and across industries have implemented composable solutions with Tulip’s cloud-native, no-code platform to solve some of the most pressing challenges in operations: error-proofing processes and boosting productivity, capturing and analyzing real-time data, and continuous improvement.

A spinoff out of MIT, Tulip is headquartered in Somerville, MA, with offices in Germany and Hungary. Focused on composable, human-centric solutions for industrial environments, Tulip is disrupting the MES category and has been recognized as a World Economic Forum Global Innovator. Tulip has also been named one of Energage’s Top Workplaces USA and one of Built In Boston’s “Best Places to Work” and “Best Midsize Places to Work” for 2024. 

About You:

• You know the challenges in manufacturing and operations, and you believe there is a better way
• You thrive on communicating and can do so across levels, with people from the shop floor to engineering managers to executives 
• You’re meticulously organized, able to prioritize in ambiguous situations for yourself and your team, and look ahead to risks and mitigate then
• You understand the business impact of operational improvements
• You’re ready for a start-up environment as part of a fast growing SAAS company

What skills do I need? 

• 5+ years work experience in project / program management, manufacturing / production operations, management consulting, customer success operations or equivalent
• Experience working with multi-divisional, multi-geographical customers and managing stakeholders across multiple functions
• Experience working with manufacturing operations
• Ability to develop project plans with owners and timelines, for teams that include customers, partners, and internal resources
• Interpersonal, written and oral communication skills, including running meetings and delivering executive-level presentations
• BA/ BS (MS or MBA preferred)

Nice to have:

• Lean/ Six Sigma
• Agile and/ or scrum methodologies
• PMP
• Life sciences manufacturing experience

Key Responsibilities:

• Manage project plans, timelines, budgets, and deliverables collaboratively with cross-functional teams and customers
• Collaborate with internal experts and customers to define project success and requirements
• Lead organization of information and communication to allow teams to focus on project work
• Provide expertise and thought leadership to guide customers through manufacturing digital transformations
• Understand technical project details enough to manage and escalate when needed
• Scope and quote projects for customers
• Contribute to internal process development and continuous improvement

Key Collaborators:

• Customers
• Internal customer-facing technical teams
• Sales/ commercial
• Tulip’s partners

Working At Tulip

We know even great candidates experience imposter syndrome. Even if you don’t match every requirement, applying gives you the opportunity to be considered. 

We’re building a strong, diverse team that values hard work, families, and personal well-being. 

Benefits of working with us include:

• Direct impact on product and culture
• Company equity
• Competitive benefits package including Health, Dental, Vision, Short-term Disability, Long-term Disability, Life Insurance, AD&D Insurance, Flexible Spending Account (FSA), Commuter Benefits, Parental Leave, and 401(K)
• Flexible work schedule and unlimited vacation policy
• Virtual company events and happy hours
• Fitness subsidies

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Help us build an inclusive community that will transform manufacturing.