Senior Director, Supplier Management

Corporate Services/Other, Operations

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$129,200.00 - $213,200.00

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The Sourcing and Supplier Management (S&SM) team drives enterprise-wide sourcing strategies, supplier governance, and risk management processes across Travelers' global supplier ecosystem. This multi-disciplinary team manages Travelers' global sourcing and supplier relationships, and is accountable for implementing strategic sourcing models that optimize supplier relationships and deliver measurable business outcomes.

This Senior Director role serves as a key member of the extended S&SM leadership team, responsible for developing and executing Tech&Ops sourcing strategies that align supplier selection, relationship management, and strategic sourcing models with enterprise objectives. The position partners closely with Line of Business Technology & Operations leadership and cross-functional stakeholders including SLT/ELT, Procurement, Legal, and Workforce Management to drive the placement of appropriate work with optimal suppliers through cost-effective, outcome-driven engagement models. Leveraging Travelers' scale and strategic positioning, this role partners with technology and business leaders on managed services models, sourcing strategies, and supplier selection aligned to workforce planning initiatives.

Additionally, this role will play a key role in expanding Sourcing and Supplier Management's strategic partnership role with Tech&Ops platform and product partners, enhancing governance frameworks and relationship management protocols. Additionally, the role encompasses developing and maintaining executive briefing materials that provide leadership visibility into strategic vendor partnerships and performance outcomes.

This position does not manage others.

What Will You Do?

• Analyze business requirements to formulate best practices and processes that are aligned with Travelers business units.
• Evaluate supplier due diligence processes and ongoing monitoring to propose mitigation plans to reduce supplier risks.
• Analyze industries, supply markets and supplier management best practices to reduce supply chain risk.
• Create and manage communications across Travelers regarding the Supplier Management program.
• Development and support of presentations to C-Level management to sell Supplier Management programs, tools and technology.
• Provide overall direction to junior supplier management managers relative to the Supplier Management best practice.
• Develop and disseminate consistent, standardized materials for use with Travelers associates, business units, and suppliers. Work with other corporate organizations to ensure complete alignment.
• Establish the continuous improvement methodology of the Supplier Management Framework and version releases.
• Develop and implement tools and processes to effectively collect analyze and report performance information.
• Perform quality assurance reviews over the supplier management program requirements and analyze results to determine appropriate corrective action plans with the business steering committee leads.
• Assist in overall supplier program governance to ensure proper oversight and understanding of enterprise supplier risk and dependencies.
• Develop communication and feedback structure to share results company-wide.
• Work with Sourcing leads and business partners from across multiple business units in order to deliver and execute an optimal sourcing and Supplier Management strategy for the good of the company.
• Lead, develop and establish company policies for Procurement and Supplier Management that have enterprise-wide behavior change impact.
• Participate in the development of a Supplier Management roadmap for tools and technology.
• Facilitate the constructive handling or resolution of conflict both internally and externally with our external entities.
• Lead and direct the proactive management and understanding of industry best practices and technology trends, lead benchmarking efforts and provide insight to executive management.
• Foster a ""partnering"" culture with members of Travelers supply chain to insure value is derived equitably to drive innovation and productivity.
• Defines and consults on measurement strategies, tools, scorecards and surveys across organization.
• Ensures projects are completed within committed time and budget and are integrated with other business and related projects.
• Participate in the Enterprise Supplier Management Steering Committee Meetings.
• Train and mentor associates at all levels inside and outside of the department where required.
• Consult with business unit personnel in the supplier management process.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Typically 9+ years of Finance, Audit, Procurement or Sales/Servicing related experience.
• Master's or other advanced degree preferred.
• Thorough knowledge of project management processes.
• Thorough knowledge of business law, legal contracts and various financial issues including cash flow and working capital preferred.
• Intermediate to advanced proficiency of eSourcing and Ariba procurement applications preferred.
• Intermediate to advanced proficiency of MS Access, Excel, PowerPoint and Word preferred.

What is a Must Have?

• Bachelor's degree or equivalent work experience required.
• Minimum 8 years of supplier management or related experience required.
• Advanced communication skills, advanced computer literacy and ability to analyze and resolve complex issues required.
• Ability to successfully operate in a team and in a fast-paced environment required.
• Requires a demonstrated record of initiative, problem solving, and change management.