Specialty Billing Analyst, Full time - Days

Job Description

Join a world-class academic healthcare system, UChicago Medicine, as a Billing Analyst in our Revenue Cycle Managment Department.  This position will be primarily a work from home opportunity with the requirement to come onsite as needed to our Burr Ridge location. You may be based outside of the greater Chicagoland area.

The Specialty Billing Analyst is responsible for overseeing the invoicing & AR reconciliation for all specialty billing programs at UCM. This includes, but is not limited to, International Billing, Transplant billing, UC Medlabs Billing, Occupational Medicine Billing & all other Client / Specialty billing at UCM. General responsibilities include working with the operational teams for charge reconciliation, timely invoice creation (per each contractual requirement), managing the AR (to include collection duties ) for timely payment for invoices as specified in the client agreement. This position reports to Director of Revenue Cycle SBO, Vendor Management, & Specialty Billing.

Essential Job Functions

• Identifies, implements, and monitors the outcomes of specialty billing processes for UCMedlab outreach, International Billing, Transplant billing, Occupational Billing, & all other client billing agreements at UCM
• Updates billing policies and procedures to ensure regulatory and payer contract compliance; tailors processes to specific partnered providers, clients, payers, and procedures
• Provides well-researched guidelines on billing processes, A/R follow-up, and customerservice activities, and other processes that effect day-to-day operations.
• Serves as primary contact for clients on AR related issues. Coordinates with PB & HB to resolve issues and/or change processes as needed. Communicates directly with client – single point of contact.
• Responsible for ensuring personable and continuous service to physician clients, patients, and other business partners to promote positive relationships and adhere to organizational standards
• Uses analysis of trending issues to identify root causes of items affecting AR. Examples are as follows (but not limited to) system build, contract build, invoice creation, or payment timeliness. Any trends found will be communicated to leadership team and assists to develop solutions as needed
• Develops and monitors key performance indicators, including monitoring of A/R management to ensure organizational goals are met; creates process to meet A/R goals as needed
• Coordinates with financial analyst to prepare KPI’s to track AR & profitability to hospital leadership
• Work independently, goal oriented, flexibility to work outside of core business hours as needed

Required Qualifications

• GED or High School diploma 
• Three or more years billing experience in hospital &/or physician practice
• EPIC billing experience
• Microsoft Office proficient
• Understanding of HIPAA compliance and confidentiality with respect to sensitive information
• Expertise in A/R management
• Ability to collaborate with coding, compliance, and other hospital billing teams
• Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving customer issues
• Time management & organizational skills
• Must be able to effectively handle challenging situations
• Excellent verbal and written communication skills
• Strong ability to work in a fast-paced setting with focus on meeting physician clients’ needs
• Demonstrated knowledge of third-party & client billing procedures
• Strong interpersonal, verbal, and written communication skills
• Exceptional analytical and problem-solving skills

Preferred Qualifications

• Bachelor’s Degree in business, accounting, or related field preferred
• Commercial Transplant experience preferred 

Position Details

• Job Type/FTE: 1.0 FTE
• Shift: Days 
• Unit/Department: Revenue Cycle Management (Specialty Billing and Vendor Management Team)
• Office Location: Burr Ridge (Flexible Remote - Must be able to travel onsite when needed)
• CBA Code: Non-Union 

Why Join Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.

Compensation & Benefits Overview

UChicago Medicine is committed to transparency in compensation and benefits.  The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position.

The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Review the full complement of benefit options for eligible roles at Benefits - UChicago Medicine.