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Sr. Account Technician - job 1 of 3

The City of Fort Worth Water Department seeks a Sr. Account Technician to join the Wholesale Section of the Customer Care Division. The role focuses on complex monthly billing, collections, annual audits, customer meetings, maintaining meter and billing databases, and supporting wholesale customer relations and reporting.

Skills

  • Technical accounting for customer accounts, billing, and collections
  • Experience with billing systems (AS400 or similar)
  • Intermediate to advanced Microsoft Excel skills
  • Strong written and verbal communication
  • Customer service and stakeholder engagement
  • Attention to detail and accuracy in data entry and reporting
  • Time management and ability to meet recurring monthly deadlines

Responsibilities

  • Maintain, update, and load monthly meter reading information into the billing database
  • Maintain and update meter books
  • Create and maintain invoice templates and produce monthly and year-end invoices
  • Update invoices with past due amounts, late fees, and input receivables into AS400 or billing system
  • Manage impact fee reports/payments, enter data, and follow deposit procedures
  • Maintain wholesale area of the Water Department website with rates, impact fees, meeting dates and announcements
  • Attend and participate in meetings with wholesale customers to resolve account and billing issues
  • Maintain databases and reporting forms for quarterly impact fees

Education

  • Associate’s degree in Accounting, Finance, or related field (minimum)
  • Relevant technical accounting coursework or equivalent experience
  • Valid Class C Driver's License (preferred/required)

Benefits

  • 11 Paid Holidays
  • Medical, Dental, and Vision insurance
  • Paid Time Off (PTO)
  • Pension plan
  • Professional development opportunities
  • Direct deposit payroll
  • Equal Employment Opportunity and ADA accommodations
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$53585.5 / YEARLY (est.)
min
max
$47632K
$59539K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Fort Worth is the fifth-largest city in the U.S. state of Texas and the 13th-largest city in the United States. It is the county seat of Tarrant County, covering nearly 350 square miles into four other counties: Denton, Parker, Wise, and Johnson.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$47,632/yr - $59,539/yr
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
December 22, 2025
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