Human Services Manager - job 1 of 2
Skills
- Grant and program management
- Budgeting and procurement
- Data analysis and reporting
- Event and outreach coordination
- Case management oversight
- Experience with client software (Neighborly or similar)
- Staff supervision and development
- Strong written and verbal communication
- Stakeholder and community engagement
- Conflict resolution and customer service
Responsibilities
- Manage federally and state grant-funded programs, ensuring outputs/outcomes, compliance, and timely reporting
- Oversee planning, coordination and implementation of in-person and virtual outreach events and partner engagement
- Supervise staff at multiple levels, including performance management, hiring participation, and staff development
- Coordinate budgeting, purchasing and contracting related to grant programs
- Develop and track metrics and KPIs for program and grant performance and produce data-driven reports
- Provide case management oversight and emergency services coordination for community members
- Maintain relationships with community agencies, advisory councils and elected officials; draft M&C communications and policy documents
- Use client-related software (e.g., Neighborly) and other systems for service delivery and reporting
Education
- Bachelor's degree in public administration, social work, sociology, political science, business administration or related field required (or equivalent experience)
- Relevant supervisory and program management experience (see minimum qualifications)
Benefits
- 11 Paid Holidays
- Medical, Dental and Vision insurance
- Paid Time Off (PTO)
- Pension plan
- Professional development opportunities
- Direct deposit pay
Average salary estimate
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