Manager, Group Risk (US) eGRC Data & Data Governance

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Leads and manages a sizeable team of  professionals and overall operation of a diverse group in an area of moderate risk, complexity or scope, while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results
• Ability to present and make recommendations to senior management and executives
• Ensures an integrated approach with other business areas, broader organization, and enterprise as appropriate
• Coordinates and prioritizes multiple initiatives and manages resource allocation
• Establishes effective relationships with different Stakeholders, Business Sponsors, Executives and LOB
• Provides support and contributes to the overall discipline and strategy for respective areas
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Deep knowledge and understanding of businesses/technology, and organizational practices/disciplines
• Sound to advanced knowledge of external competition, industry and/or market trends in relation to own function/business
• Focuses on short to medium-term issues (e.g. 6-12 months) 

Education & Experience:

• Undergraduate degree or technical certificate and/or
• 7+ years relevant experience
• Advanced knowledge of multiple risk management disciplines, strategies, regulations, controls, operating environment, consulting principles, procedures and processes
• Knowledge of risk management environment, standards, regulations and mitigation
• Knowledge of current and emerging competitor and market trends
• Advanced ability to lead, plan, implement, and evaluate program / project activities to ensure completion of initiatives
• Ability to contribute to strategic direction of the function and provide trusted and reliable advice to senior leadership
• Skill in talent development and performance management
• Skill in preparing and managing budgets and resource allocation
• Ability to make an impact, influence, and achieve results with effective negotiation, problem-solving, and communication skills
• Skill in using computer applications including MS Office
• Ability to communicate effectively in both oral and written form
• Ability to work collaboratively and build relationships across teams and functions
• Ability to work successfully as a member of a team and independently
• Ability to exercise sound judgement in making decisions
• Ability to analyze, organize and prioritize work while meeting multiple deadlines
• Ability to handle confidential information with discretion

Preferred Qualifications:

• Prior Non-Financial Risk experience

• Experience working with Taxonomies and non-financial risk data models

• Strong ability to analyze information and make conclusions

• Strong attention to detail with the ability to recognize and react to discrepancies

• Strong communication skills both written and verbal as well as the ability to develop business communications calling for specific action

• Ability to track and coordinate large and complex processes

• Strong interpersonal skills including demonstrated conflict management and negotiation skills

• In depth knowledge of financial services processes and workflow   Strong relationship building skills and the ability to develop and maintain business contacts at all levels of management throughout the organization

• Effective presentation skills, including the ability to present to stakeholders across the Ban Experienced in the identification and escalation of risk issues from a variety of subject area

• Strong collaborator

Customer Accountabilities:

• Manages a team of Risk professionals providing oversight and control related advisory services to Risk partners
• Provides guidance, leadership, coaching and development to ensure operational results and professional/personal development objectives are achieved
• Works with executive team, senior business management/partners to develop proactive strategies, tactics, policies and programs to effectively manage regulatory/compliance issues
• Acts as key liaison with partners and external groups and provides Risk subject matter expertise; partners, as necessary, effectively with key stakeholder groups such as Compliance, Legal, Audit, AML
• Coaches to ensure functional/operational problems are handled appropriately, and participates in the negotiation and resolution of complex and/or escalated issues, where necessary
• Leads and develops Risk enterprise-wide frameworks, policies, standards, procedures in coordination with management in line with TD’s Risk Program
• Participates in/Manages global regulatory examinations and external/internal audits with respect to request for information
• Takes corrective action and recommends or implements changes to procedures, as required

Shareholder Accountabilities:

• Ensures team adheres to enterprise frameworks and methodologies related to overall business management activities
• Leads relationships with corporate and/or oversight functions to ensure alignment with enterprise and/or regulatory requirements
• Supports team in staying knowledgeable on emerging issues, trends and evolving regulatory requirements and assesses potential impacts to the Bank 
• Assesses/identifies key issues and escalates to appropriate levels and relevant stakeholders and business management where required
• Identifies, mitigates and reports on risk issues per enterprise policy/guidance and ensures appropriate escalation processes are followed
• Ensures business operations are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties, transaction approvals and physical control of assets)
• Leads relationships with business lines/corporate and/or oversight functions to ensure alignment with enterprise and/or regulatory requirements
• Leads or contribute to cross-functional/enterprise initiatives as an organizational or subject matter expert helping to identify risk/provide guidance for complex situations
• Protects the interests of the organization – identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
• Manages oversight process, risk-based identification and monitoring of related risks and regulatory compliance across the supported functions, while ensuring key controls and processes are effectively managed
• Oversees or leads the facilitation and/or implementation of action/remediation plans to address performance/risk/governance issues
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

Employee/Team Accountabilities:

• Responsible for management of the overall team providing both leadership and guidance
• Sets targets and objectives for the team, and delivers results
• Grows team expertise to align with business/enterprise demand and direction; assesses team skills and capabilities and continually looks for ways to provide and enhance the value delivered
• Leads a high performing team; provides on-going feedback and performance reviews, coaches and develops employees and ensures performance management activities are undertaken and completed for all employees
• Leads the process of setting performance objectives for the team; tracks, monitors and effectively addresses and/or rewards performance in a timely manner
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
• Shares knowledge, information, skills, and subject matter expertise among the team and ensures the timely communication of issues and encourages good working relationships with other functions and teams
• Supports an environment where team freely escalates business challenges; facilitates change through positive reinforcement of milestones and successes
• Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
• Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

Physical Requirements:

Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%

• Domestic Travel – Occasional
• International Travel – Never
• Performing sedentary work – Continuous
• Performing multiple tasks – Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds – Occasional
• Sitting – Continuous
• Standing – Occasional
• Walking – Occasional
• Moving safely in confined spaces – Occasional
• Lifting/Carrying (under 25 lbs.) – Occasional
• Lifting/Carrying (over 25 lbs.) – Never
• Squatting – Occasional
• Bending – Occasional
• Kneeling – Never
• Crawling – Never
• Climbing – Never
• Reaching overhead – Never
• Reaching forward – Occasional
• Pushing – Never
• Pulling – Never
• Twisting – Never
• Concentrating for long periods of time – Continuous
• Applying common sense to deal with problems involving standardized situations – Continuous
• Reading, writing and comprehending instructions – Continuous
• Adding, subtracting, multiplying and dividing – Continuous