Job details

Community Manager

System is a Public Benefit Corporation building software to help the world see and solve complex systems, beginning in healthcare. We are seeking a Community Manager to build and nurture a global network of systems thinkers, champion the product within research and policy communities, and collaborate closely with Product, Marketing, and other teams to drive adoption, engagement, and impact.

Skills

Proven experience building and growing communities, especially among researchers or expert networks.
Project and partnership management with ability to coordinate cross-functional stakeholders.
Strong written and verbal communication for outreach, documentation, and stakeholder advocacy.
Comfort engaging with technical audiences including data scientists and researchers.
Experience using community platforms, event tooling, and basic analytics to measure engagement.

Responsibilities

Serve as primary liaison between users and the product team, conveying user feedback and needs.
Develop and execute strategies to increase awareness, adoption, and active participation in target communities.
Provide ongoing user support: answer questions, resolve issues, and ensure a positive platform experience.
Collaborate with Product, Marketing, and other internal teams to align community initiatives with product roadmaps and company goals.
Track, analyze, and report community engagement metrics to guide outreach and product improvements.
Advocate for the community internally and identify opportunities for product and program innovation.
Plan and run virtual and in-person community events to foster engagement, learning, and partnerships.

Education

Bachelor's degree or equivalent professional experience in communications, social sciences, public policy, or related fields.
Experience working with research, data science, or expert communities (at least 2 years).

Benefits

Competitive salary and equity opportunity (VC-backed start-up)
Remote-first work environment and flexible time off
Professional development and learning opportunities
Collaborative, values-driven culture with emphasis on growth mindset
Inclusive equal-opportunity workplace and reasonable accommodations

To read the complete job description, please click on the ‘Apply’ button

Community Manager Community Management Systems Thinking Product Engagement Events Data Science Research CRM Partnerships User Advocacy Community Analytics

Average salary estimate

$155000 / YEARLY (est.)

min

max

$140000K

$170000K

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FUNDING

Public

DEPARTMENTS

Growth

SENIORITY LEVEL REQUIREMENT

Mid-Level

TEAM SIZE

No info