Lead Senior Consultant

Stoneridge Software began with the desire and understanding of what it takes to succeed in implementing business software solutions for the benefit of client’s business goals. Founders Eric Newell, Becky Newell, and Cody Marshall recognized the need for a strategic business partner who could not only deliver software implementations but excel at it. As a 2024 Inc. Best Workplaces Honoree, a member of the Microsoft Inner Circle, and an award-winning Microsoft Solutions Partner, we have crafted a meticulous approach to project delivery. Our commitment to long-term support empowers our client’s success, and we approach our work with integrity, tenacity and a culture of continuous improvement. 

As a Stoneridge team member, it is important to us that your work is balanced with the rest of your life. We foster a flexible work environment and promote a remote-forward culture with team members located across North America. We also have office locations in Fargo, ND, Minneapolis, MN and Winnipeg, Manitoba, where we welcome our teams to collaborate in person. Team members at Stoneridge benefit from an environment of collaboration and curiosity, backed up by continuous learning opportunities, personalized development plans, flexible time off, and many more benefits. We strive to maintain inclusive benefits that bring a sense of belonging to all of our team members.

It's our mission to help clients win through intentional leadership, thoughtful teaching, and eye-opening possibilities. With specialties in the entire suite of Microsoft Dynamics business applications and complementary Microsoft technologies, Stoneridge focuses on not only attracting the most knowledgeable, tenacious consulting experts in the field but building up that expertise from within. Come join us on this exciting journey! 

What are we looking for? A Lead Senior Consultant, Dynamics 365 | Customer Engagement (D365 CE) / CRM / Power Platform to provide strategic leadership for clients that are implementing or upgrading D365 CE applications and add-in products.  They will be responsible for business process and application design, mapping to client business requirements, ensuring solutions align with business goals. 

• The Lead Senior Consultant is responsible for working with the Solution Architect on the overall solution design for the client's D365 CE implementation or upgrade project, including business process, system configuration, customization and integration with third party applications 
• Collaborate with Project Management to provide leadership and ensure alignment with project governance structure
• Provide strong leadership, partnering with clients to drive organizational adoption of new or changed processes and systems
• Facilitate discussions with business and technical stakeholders to extract critical business requirements and present a vision and solutions in the form of process design, software products, customizations, and integrations to meet those needs
• Works as a key leader within our implementation delivery team to develop a solution proposal and execution plan that includes scope, assumptions, implementation plan, and solution options to meet project goals as well as longer term needs
• Provides leadership and guidance to the project team throughout the implementation to ensure accurate delivery of project plans
• Maintains knowledge of third-party software vendors to leverage complementary offerings and effectively compare solutions
• Provides current best practices and solution alternatives as part of functional design documents
• Communicates complex topics regarding solutions and related projects to audiences both with and without deep technical skills
• Performs demonstrations of D365 CE to clients as part of project execution and proof of concept, Joint Process Design methodology
• Facilitate design decisions across key areas including Change Management, Configuration, Development, Integration, Infrastructure, Security and Storage
• Provide guidance on integration and solutioning with the Power Platform
• Provide thought-leadership and architectural guidance/reviews on strategic Dynamics 365 and Power Apps implementations
• Build POCs and solutions to analyze ambiguous customer situations and to determine appropriate solutions as necessary 

• 6+ years leading D365 CE implementations or upgrades in client-facing roles
• At least 10 full life cycle D365 CE Implementations
• Proven ability to create innovative solutions to solve complex business requirements, and streamline/automate business processes
• Travel to client worksites nationwide will be required
• Experience with Joint ERP + CRM projects
• Working knowledge of D365 CE integration technologies
• Familiarity with D365 CE and Power Platform implementation methodologies
• Understanding of Organizational Change Management principles and practices
• Proficiency with process modeling tools such as Visio
• Experience and efficiency writing and documenting requirements in ADO
• Ability to communicate effectively in both spoken and written English

• Work Location: This position is available remotely in the United States or remotely in the following Canadian Provinces: Alberta, British Columbia, Manitoba, New Brunswick, Newfoundland, Nova Scotia, Ontario, Prince Edward Island, and Saskatchewan.

• Travel Required: Incumbent is expected to regularly meet with client teams across the United States and Canada (up to 50%)  and will be asked to attend industry events from time to time

• Visa Sponsorship Information: Visa sponsorship is not offered for this position. Applicants must be authorized to work for ANY employer in the U.S. or Canada. 

• Our philosophy is to provide compensation that is Competitive, Equitable, and Driven by Performance.  Various factors impact our pay ranges including market conditions and national salary data. To determine competitive salaries within this range we consider candidates skills, qualifications, and experience. These are national ranges, inclusive of bonus opportunities and could represent multiple role levels.

• Medical Insurance (premiums for employees paid for by the company)
• Dental Insurance
• Vision insurance
• 401(k) contribution program (US) or RRSP Benefits (Canada)
• Life insurance
• Disability Benefits
• Paid parental leave
• Paid flexible time off
• Paid sick time (US) or floater days (Canada)
• Paid holidays
• Flexible work schedules
• Mobile/internet reimbursement
• Employee and family assistance program
• Learning and development allowance
• Employer charitable contribution
• Social wellness clubs
• Paid business mileage
• Home office and wellness allowance (US Only)
• HSA contribution (US Only)

We live and breathe our core values:

Integrity | Technical Excellence | Tenacity | Client Centric | Enjoy Our Work

They are the fabric of our company and a reflection of our organizational culture. Our values are a part of our talent acquisition process, how we operate our company and how we partner with our clients. We enjoy our work by exhibiting our technical excellence and tenacity while being inherently client-centric with integrity toward every customer engagement.

Stoneridge Software is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and all the other fascinating characteristics that make us unique. We acknowledge that individuals from marginalized communities are statistically less likely to apply to a position that they don’t meet all of the qualifications for. We encourage these individuals to apply. Growing the best team is at the center of our strategic plan. To be successful in this, we strive to create an inclusive environment and build a sense of belonging by celebrating our differences and ensuring fair and equitable treatment for all our team members. 

We will comply with local guidelines regarding infectious diseases and vaccine requirements. Team members who are required to travel to client sites, conferences and events that are not in Stoneridge Software offices, must comply with the client's COVID-19 policies and procedures or have an approved exemption.