Residential Manager (RN)

Overview

SSM Health Neuro Transitional CenterA Joint Venture between Select Medical and SSM HealthPosition: Residential ManagerLocation: O'Fallon, MOSchedule: Full-Time Monday-Friday, 8 hour daysSign-On Bonus: $15,000

RCAL Certification Required

Stop by our Walk-In Interview Day!

Thursday, Oct. 24th from 9a-2p or Tuesday, Oct. 28th from 9a-2p

This is a great opportunity to meet our team, tour our facility and learn more about our benefits.

 SSM Health Neuro Transitional Center

700 S. Woodlawn Avenue, O’Fallon, MO 63366

Responsibilities

Job Summary:

Directs residential operations to ensure regulatory and accreditation compliance. Promotes employee engagement and patient/family satisfaction. Oversees day-to-day operations of the residence, patient care and staff education through implementing program philosophy and systems to achieve program goals. Leads employees to deliver a value based program through assuring patients and families are treated with respect and dignity and monitoring that they feel safe, secure and comfortable in the facility. Serves as listed administrator of the residence.

Job Duties:

• Directs residential facility operations to ensure compliance with federal and state regulations and, CARF accreditation standards. 
•  Participates as part of the leadership team to ensure program quality and adherence to NTR policies and procedures, risk management program and program philosophy are consistently delivered.  
•  Oversees direct care staff across all environments of care. Ensures orientation, annual education and competencies are reflective of regulatory and accreditation standards. Implementing the inclusion of key components of  NTR program philosophy including at a minimum the transdisciplinary team model, risk management program, environmental focus, effective communication, documentation compliance and accuracy, adherence to patient plan of care and daily patient activity tasks.
• Ensures the center meets NTR standards for safety, aesthetics, cleanliness, organization, decor, maintenance, and landscaping.
•  Provides on the floor training demonstrating skilled execution of the treatment model, approaches and interactions with patients and families consistent with program philosophy, best practices within scope of license. 
• Attends and provides input into required meetings which may include clinical and leadership huddles, team conference, family conferences, admissions meeting, quality meeting, site specific meetings, and other meetings as needed. 
• Implements plans in collaboration with leadership to ensure annual and ongoing employee feedback through corporate surveys, training feedback surveys and other ad hoc surveys as needed.  Assists in analysis of results and implements action plans to address concerns and promote employee engagement.   
•  Ensures patient council meetings are conducted monthly and patient feedback is shared, concerns addressed and incorporated into program performance and management.
•  Oversight of transportation, and vehicle maintenance ensuring compliance to NTR policies, risk management program, state and accreditation standards.
• May occasionally transport patients into the community.
• Participates in on call rotation.
•  Ensures recommendations of outside specialty consultants are integrated into the patient plan of care by direct care staff.
• Oversees the operational expenses to ensure compliance to budget.
• Supervises food and material management to ensure the center has adequate supplies and compliant with corporate, regulatory and NTR standards for emergency preparedness, processing and receiving.
•  Ensures compliance with NTR performance measurement and management program including incident report, investigation, RCA reviews, tracking and analysis of direct care quality metrics within scope of license.  
•  Evaluates performance of assigned staff.
•  Performs other duties as requested.

Qualifications

Minimum Skills, Knowledge & Abilities (including licensure, certification and other job-related credentials)

• Current state licensure in a clinical discipline, Registered Nurse (RN), Speech and Language Pathologist (SLP,) Occupational Therapist (OT,) Physical Therapist (PT,) Neuropsychologist, Licensed Master of Social Work, Licensed Professional Counselor or Behavior Analyst preferred.
• BLS certification through the American Heart Association required.
• Current State Driver's License in good standing required
• Knowledge of staffing patterns/ratios preferred
• Two years of leadership experience in an assisted living or neuro transitional rehabilitation environment preferred; experience with acquired brain injury and spinal cord injury population preferred.
• Ability to delegate and problem solve effectively.
• RCAL Required (Residential Care/Assisted Living Certification/License)
• Preferred: CRRN