Customer Experience Specialist
Earn $125,000 - $200,000 per year - No Cold Calling.
About Us
We’re one of the top 2% roofing companies in the U.S., operating across multiple states. We help homeowners protect and improve their homes — with honesty, quality, and unmatched customer experience.
We’re expanding fast and looking for driven Customer Experience Specialists who are confident, professional, and motivated to succeed.
What You’ll Do
- Meet with homeowners for pre-scheduled, confirmed appointments (no cold calls)
- Guide customers through roof inspections, options, and pricing
- Help homeowners make informed, confident decisions
- Deliver 5–10 in-home consultations per week
- Deliver outstanding customer service from start to finish
- Attend team meetings and ongoing training
Compensation
- $125,000–$200,000+ per year (base draw + uncapped commission + bonuses)
- Average monthly earnings: $10,000–$18,000
- Weekly pay structure
- Paid training included
Schedule
- Monday–Friday: Appointments at 1pm & 6pm and occasionally 10am as well
- Saturday: 10am and 2pm appointments
- Sales meetings: Ongoing daily
- Field-based role (drive 30 - 90 mins to confirmed appointments)
- 3+ years of outside sales or customer-facing experience
- Strong communication & presentation skills
- Reliable vehicle and valid driver’s license
- Coachable, confident, and highly motivated personality
- Tech-savvy (comfortable using tablets or CRM software)
- iPad required (purchase through us is available)
Average salary estimate
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We have over over 20 years of residential contracting and sales experience, specializing in Energy Efficient Residential Roofing replacement, with a focus on building products and installation products geared towards the unique climate and buildin...
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