Component Manufacturing Technical Sales Engineer

Simpson Strong-Tie is a leader in engineered structural connectors, software, and solutions for the building industry. We maintain a reputation as a trusted manufacturer, partner, and corporate citizen committed to our customers and employees.

Our founder, Barc Simpson established 9 Principles of Business we live out as company values and have made Simpson Strong-Tie an inspiring place to work since 1956. Our team of talented people are dedicated to our shared mission: to provide solutions that help people design and build safer, stronger structures.

Learn about our company culture directly from our team.

YOU

As a Technical Sales Engineer, you will play an integral role, supporting the growth of new and existing client relationships by providing pre- and post-technical sales support for current and prospective customers. As a product expert, you breakdown and understand a customer’s business needs, requirements, and pain points and translate those interactions and issues into seamless integrations of Simpson products and solutions. You have knowledge and understanding of technical and non-technical building challenges experienced by builders, developers, structural engineers, and architects and can provide input on solutions. You have experience within the Component Manufacturing space and understand the impact and functions of a CM role within the business.

WHAT YOU’LL BE DOING (% of Time)

Act as a partner between our customers and our sales and delivery teams in project requirements. You will assist with the gathering, scope, creation, budget, and timeline estimations. This role will also provide technical pitch support, and ongoing project support throughout the customer lifecycle. Will lead customer demonstrations and technical support. Work collaboratively across multiple departments and levels providing mentorship and seamless handoff of customer account at the optimal time. (30%)

You are a leader and a key contributor to the development process of products/ solutions, providing input on the product's technical features and functionality. You have a strong understanding of our products' technical features and functionality, and you stay updated on the latest industry trends and advancements. You provide valuable feedback from customers to the product development team to influence future product enhancements. You understand our customer’s business requirements, needs, and pain points and translate those interactions and issues into actionable solutions. Effectively communicate and resolve customer pain points. Understand the needs of and Influence customers, owners, developers, general contractors, and architects to incorporate Simpson products/ services into their business. (30%)

You will lead in providing exceptional end-to-end software implementation services. This could include acting as project manager and solutions consultant, developing and managing implementation schedules, establishing customer success measures in alignment with system capabilities, advising on best practices, installing and configuring system, and developing, documenting, and facilitating end-user training. (30%)

You will provide ongoing post-implementation support and training in Component Solutions integrated software systems. (10%)

DESIRED SKILLS AND EXPERIENCE

If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:

• Bachelor’s degree and/or Architectural Technology, Civil Engineering Technology or Engineering Design/ Drafting Diploma preferred.

• 5 years’ experience with design and engineering of prefabricated metal plate connected wood trusses and EWP. Understanding of wood framed construction practices and details. Knowledge of Provincial and National building codes.

• Knowledgeable of all phases of the Software Development Life Cycle (SDLC), including technical and design discovery exercises, design/UI/UX exercises, development, quality assurance, user acceptance testing, and project management

• Math: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra, geometry and trigonometry.

• Reading Comprehension: Ability to read and interpret construction documents including architectural and engineering drawings.

• Speaking: Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

• Writing: Ability to write reports, business correspondence, and procedure manuals.

• Analysis/Reasoning: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

• Computer/Software: Ability to utilize Microsoft Office suite, working knowledge of SQL databases, and basic understanding of computer networking, along with hardware and software troubleshooting.

• Driving record: Possess and maintain a driving record which complies with company policy.

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL REQUIREMENTS

While performing the duties of this job, the employee is frequently required to stand, walk, sit, see, talk, and hear. While performing the duties of this job, the employee may occasionally push or lift to 50 lbs.

WORK ENVIRONMENT

This job operates in both a professional office environment, customer sites and outdoor construction job sites. This role routinely uses standard office equipment such as computers, phones, printers/scanners, etc.  The employee occasionally works around moving mechanical parts. The noise level may be loud at times.

Travel

This position requires domestic and international travel 30% - 50% of the time.

Work Status & Location

This is a full-time, remote, exempt position in North America.

Relocation

Relocation is not available for this position.

Pay

$91,300 - $155,200 / year

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REWARDS AT SIMPSON STRONG-TIE

We recognize and reward employees with a carefully designed and comprehensive rewards package, including competitive compensation, quarterly bonuses or commission and first-rate benefits. May exclude some positions, such as seasonal jobs.

• Quarterly Bonuses/Commission: You will be eligible for either a bonus or commission, paid on a quarterly basis. We believe all employees affect customers, sales and revenue — directly or indirectly – and should be rewarded by sharing the company profits.
• Benefits: We provide a wide range of benefits for eligible full-time employees including: medical, dental, vision, retirement contributions, employee stock purchase and bonus plans, pay for holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, employee referral bonuses, charitable contribution matching, education reimbursement and more. View benefit plan details here: https://benefits.strongtie.com/.

In keeping with our values and commitment to diversity, equity, and inclusion in our communities, we are an equal opportunity employer. This means that our employment decisions are based on your qualifications and merit, and our business needs.

Please note all job offers are contingent upon a successful background investigation and drug test. Simpson Strong-Tie's drug policy is based upon Federal Law, and therefore will screen applicants for amphetamines, including methamphetamines, cocaine, phencyclidine and opiates.

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