Director, Patient Care Services-Nurse Executive

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

All employees are eligible for medical coverage on their first day! In addition, upon hire all employees are eligible for a 403(b) and Roth 403 (b) Retirement Saving Plan with matching contributions of up to 6% after one year of service. Employees in a FT or PT status (40+ hours per pay period) will also be eligible for paid time off, life insurance, short term and long-term disability and the Flexible Spending Account (FSA) plans and a Health Savings Account (HSA) if a High Deductible Health Plan (HDHP) is elected. Additional benefits available to FT and PT employees include tuition reimbursement, home & auto, hospitalization, critical illness, pet insurance and much more! Coverage is available to employees and their qualified dependents in accordance with the plans. Benefits may vary based on state law.

Shriners Children’s Northern California is proud to be nationally ranked as a leader in pediatric orthopedics by U.S. News & World Report, in partnership with UC Davis Children’s Hospital. As an ACS-verified Level I Children’s Surgery Center, we are committed to providing world-class care in a family-centered environment. Our state-of-the-art facility specializes in orthopedics, rehabilitation, burns, pediatric surgery and cleft lip and palate services, transforming the lives of thousands of children every year from around the world.

Joining our team means being part of a mission-driven organization dedicated to innovation, collaboration and making a lasting impact on the lives of our patients and their families. At Shriners Children’s Northern California, you’ll find a supportive community, opportunities for growth, and the chance to contribute to life-changing work every day.

Job Overview

Shriners Children’s Northern California, a premier provider of pediatric subspecialties medical center, has an exceptional opportunity to join the Senior Management team and assume the overall responsibility for Patient Care Services for the hospital.

Reporting to the CEO, and working as a conduit with Hospital Administration, Medical Staff, and Clinical Staff , the Chief Nursing Officer has overall responsibility and authority to establish standards and policies and procedures necessary to achieve the consistent delivery of quality patient care for the hospital. Develops and monitors operating and capital budgets. Establishes, implements, and evaluates goals and objectives for clinical programs. Maintains compliance with regulatory agencies. Direct areas of responsibility include Inpatient Units, Surgical Services, Care Coordination, Public School Program, Respiratory Therapy, and Clinical Education. As a member of the senior management team this individual will be an integral part of strategic planning and business development.

SCNC offers a competitive salary and benefit package, including continuing education and professional development opportunities. Other considerations include team-approached interdisciplinary care, friendly environment and the satisfaction that our patients are receiving care and services regardless of the families' ability to pay or insurance status.

This position is full-time, exempt and benefits eligible. The pay range for this position is $205,000 - $275,000/year. Compensation is determined based on years of experience and departmental equity

Responsibilities

As a member of the Senior Leadership team, participates in the development, monitoring and execution the hospital’s strategic plan demonstrating systems thinking and change management skills. In collaboration with unit/department managers contributes to planning, decision making and policy formulation.

Attends/holds membership on hospital and medical staff committees as appropriate. Attends Board of Governors and physician meetings to report on activities of nursing and assigned departments. Provides administrative coverage in the absence of the administrator. Participates in community educational programs and meetings as the hospital's representative.

Demonstrates ability to lead/direct Patient Care Services (PCS) team by providing leadership, mentoring and guidance to patient care leaders and staff using principles of management. Identifies needed changes, facilitates/directs the change and role models positive attitude toward change. Role models professional nursing practice and behaviors. Coaches (PCS) management team in leadership principles. Collaborates with members of the hospital’s leadership team.

Identifies, develops and facilitates: patient safety initiatives, quality improvement strategies, nursing and employee satisfaction initiatives and other programs to maintain and improve the patient-focused culture of assigned departments and services. Embraces shared decision making by energizing staff and others in decision making that is patient and family centered in an environment that is conducive to discussion and opinion sharing.

Develops, implements and assures the organization's plan for providing nursing care and other assigned patient services in accordance with the mission / vision of the hospital. Evaluates problems and concerns in the patient care services areas and overall hospital in terms of ensuring safe, effective, quality patient care, and staffing.

Qualifications

This high-profile position requires previous healthcare leadership and management experience, including a broad base of professional, clinical, administrative, and planning expertise. Highly developed management communication and organizational skills, as well as extensive knowledge of pertinent federal, state and local regulations, laws and guidelines including The Joint Commission Standards and Title 22 regulations required. 

Required:

BSN Nursing

Masters Degree in related field.

5 years of acute care hospital experience 

4 years of nursing management

RN License in CA

Preferred:

Experience in the pediatric specialty of orthopedics

Nurse Executive Advanced-Board Certified (NEA-BC)