Sr Director, Quality Assurance NAM

SGS is the global leader and innovator in inspection, verification, testing and certification services. Founded in 1878, SGS is recognized as the global benchmark in quality and integrity. With over 97,000 employees in 130 countries and operating a network of more than 2,400 offices and laboratories, we provide services to almost every industry by assuring quality and safety of products and services.

Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

The Sr. Director, Quality Assurance will provide quality leadership to the Health & Nutrition, Life Sciences North America business to ensure compliance with regulatory authority requirements and to ensure sites are meeting or exceeding customer quality expectations.

• Provide strategic leadership to the Quality group for sustained quality system programs with a continuous focus on improvement
• Lead and inspire the Quality Function by establishing Quality policies that are uniformly deployed across the business
• Educate, motivate, and empower employees across all functions and operations in the development of a Customer-Focused Quality Culture
• Ensure that processes needed for the QMS are effectively established, implemented, and effectively maintained; reporting to executive management on the performance and effectiveness of the QMS for review and any need for improvement
• Ensure the promotion of awareness of applicable regulatory requirements and QMS requirements throughout the organization
• Ensure that all sites are inspection or audit-ready and support global regulatory inspections and third-party audit program
• Trend, analyze and report on QMS compliance and performance to the Global Head of Quality
• Identify critical compliance and/or business issues related to quality.  Create and execute remediation strategies and tactical plans as needed using a risk management-based approach
• Develop strategically and operationally effective response plans to Third Party/Customer audit findings
• Conduct investigations and internal audits on behalf of the Global Quality Excellence team
• Identify and immediately report potential risks that may impact service and the business

• Four-year degree from an accredited college or university
• In-depth knowledge and experience managing GMP
• 15+ years of experience working in Quality Assurance int eh pharmaceutical industry
• 7+ years of managing Quality Assurance teams at the Director level
• Demonstrated communication, leadership, and management skills
• Track record in successfully hosting FDA and Health Authority inspections
• Track record of strong personal performance combined with demonstrated ability to build and lead high performing teams in a fast growing, dynamic environment
• Demonstrated problem solving and critical thinking skills
• Experience in technology transfer and management of contract research operations
• Able to work outside of regular working hours and occasional weekends for travel to lab operations sites

Our Benefits

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, life insurance, employee wellness programs
• Wealth: Competitive pay, 401(k) with company match (immediate vesting upon enrollment), employee referral program, annual bonus target
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program
  • Work-Life Balance: Paid-time off (vacation, sick, company holidays, floating holidays, volunteer time)

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.