IBMi Systems Administrator
IBMi System Administrator
The IBMi System Administrator will partner with IBM i Operators and IBM i Associate System Administrators to ensure the customer’s IBM i environment including hardware, operating system and associated LPPs (License Program Products) are performing to meet customer expectations and documented SLAs.
What are some of the things you will do?
- Respond quickly and accurately to customer inquiries
- Perform checks on multiple aspects of the customer environment including backup status, system disk usage, problem entries in message queues, and abnormal job status
- Develop and execute remediation plan on any identified issues
- Create reporting for periodic review with customers on overall performance, issue resolution, and project status
- Develop customized project plans for items such as OS updates, PTF updates, FSP and HMC updates and system migrations
- Perform PTF and operating system updates and upgrades
- Perform HMC and FSP updates
- Respond to and resolve escalation requests from IBM I Associate System Administrators and Operators
What we are hoping you will bring the the Service Express team?
- 3-5 years of IBM administration experience
- High School Diploma, associates or bachelor's degree preferred
- High level of accuracy and attention to detail
- Demonstrated time management skills
- Desire to grow personally and professionally
- Commitment to working within a team environment
- Proven problem solving and decision-making skills
- Experience with one of the following software products or concepts:
- Mimix or QuickEDD, PowerHA, VIOS, Monitoring, IBM I storage configuration, VTL, Device administration, LPARs, HMC support and administration, BRMS, Flash Copy, Basic Network Knowledge
We offer you:
- Workplace flexibility that empowers our employees, this role can be fully remote
- Overtime and on-call rotation
- “Hire the Will and Train the Skill” culture with an effective field service training program
- Access to best-in-class support teams within our service-oriented company
- Personal growth and advancement opportunities
- Paid volunteer hours and birthday off
- Several health insurance offerings that start on day one
- 50% health club membership reimbursement
- Company 401k match
- Pay Range: up to $110,000 dependent on experience + Bonus
#LI-REMOTE
Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas.
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