ADA Accommodation Coordinator - job 1 of 5
By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
ADA Accommodation CoordinatorOur teams connect! We collaborate onsite and have a hybrid work arrangement. All candidates must live near one of our centers of excellence:
Dubuque, IA : 4141 Westmark Drive, Dubuque, IA 52002
Cedar Rapids, IA : 333 1st Street SE Ste. 200 Cedar Rapids IA 52401
Coralville, IA: 3273 Ridgeway Drive Coralville IA 52241
Dublin, OH : 5500 Glendon Court Dublin OH 43016
New Albany, OH : 7795 Walton Parkway New Albany, OH 43054
Indianapolis, IN: 8909 Purdue Road Suite 501 Indianapolis, IN 46268
Irving, TX: 2201 W. Royal Lane Suite 125 Irving, TX 75063
Memphis, TN : 8125 Sedgwick Way, Memphis TN 38125
Southfield, MI : 300 Galleria Officentre Southfield MI 48034
Orlando, FL : 12650 Ingenuity Dr Orlando FL 32826
ESSENTIAL FUNCTIONS and RESPONSIBILITIES
• Informs claimants of documentation required to process claims, required time frames, and claims status either by phone, written correspondence and/or claims system.
• Reviews medical information to determine if the claimant meets the requirements under ADA, state, and/or client requirements for a qualifying condition.
• Makes claim determinations to approve non-complex ADA claims or makes a recommendation to team lead to deny claims based on the ADA, state, and/or client requirements. Processes ADA claims ensuring compliance with duration control guidelines, ADA and state regulations, and/or client-specific process provisions.
• Determines accommodation options; makes timely claims referrals for appropriate disability or federal/state leave of absence eligibility reviews where applicable.
• Conducts initial employee interview per process guidelines.
• Utilizes the appropriate clinical and vocational resources in case assessment (i.e. duration guidelines, in-house clinicians, ADA job accommodation specialists).
• Refers cases as appropriate to team lead.
• Maintains professional client relationships.
ADDITIONAL FUNCTIONS and RESPONSIBILITIES
• Performs other duties as assigned.
• Supports the organization's quality program(s).
QUALIFICATIONS
Education & Licensing
High school diploma or GED required.
Experience
Two (2) years of related experience or equivalent combination of education and experience required. One (1) year of benefits or claims management experience preferred.
Skills & Knowledge
• Excellent oral and written communication skills
• PC literate, including Microsoft Office products
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Good negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
WORK ENVIRONMENT
When applicable and appropriate, consideration will be given to reasonable accommodations.
Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
Physical: Computer keyboarding, travel as required
Auditory/Visual: Hearing, vision and talking
NOTE: Credit security clearance, confirmed via a background credit check, is required for this position.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Sedgwick is hiring Claims Representative Trainees in Brea, CA, providing professional training and growth opportunities in a meaningful, stable office environment.
Sedgwick is hiring a Claims Representative in Irving, TX to manage general liability claims while fostering a collaborative and growth-oriented work environment.
Lead HR strategy and operations as Managing Director of Human Resources at College Track, a nonprofit empowering first-generation college graduates.
A strategic HR leader role at Orlando Health driving talent strategies and fostering a culture of inclusion and engagement at Baptist Health Brookwood Hospital.
Discover a meaningful internship opportunity with The Recording Academy's Diversity, Equity & Inclusion team, supporting DEI initiatives and events in the music industry.
Compassionate and professional PRN Hospice Social Worker with an MSW or LCSW needed to provide supportive care in Topeka and surrounding areas.
Innovative human resource professional needed to lead training and development initiatives for Pima County’s workforce in Tucson, AZ.
Support senior leaders at American Express with expert calendar management, communication, travel coordination, and administrative support in a dynamic and evolving work environment.
A dynamic AI client is seeking a remote, generalist start-up recruiter with seed-stage experience for a six-month contract role.
A Sr. Analyst role at Visa focusing on managing and improving Workday Talent Management systems in a remote setting to support global HR processes.
Lead the care management team remotely at Centene to promote quality behavioral health services for members in Mississippi.
Support clients by managing unemployment claims and ensuring compliance with state agencies as a Unemployment Claims Analyst at Experian.
A dedicated Assistant Director of Nursing (RN) role is available at Boca Recovery Center to help lead nursing operations and uphold care standards in a behavioral health environment.
Experienced RN sought for Clinical Manager role at Enhabit Home Health & Hospice to lead and oversee quality home health services.
An established aerospace company is hiring an Environmental Health & Safety Specialist to lead safety, sustainability, and security initiatives onsite in Boca Raton, FL.
Sedgwick is a leading global provider of technology-enabled risk, benefits and integrated business solutions. Every day, in every time zone, the most well-known and respected organizations place their trust in us to help their employees regain hea...
55 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
