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Billing Specialist

Sangoma is seeking a meticulous and dedicated Billing Specialist to join our dynamic finance team. With a commitment to providing top-quality communications solutions, we value precision in our billing operations. As a Billing Specialist, you will play a crucial role in managing billing processes, ensuring client satisfaction, and enhancing our financial efficiency. If you thrive in a fast-paced environment and have a strong eye for detail, we encourage you to apply!

Key Responsibilities:

  • Generate accurate and timely invoices for customers, adhering to company protocols.
  • Address and resolve customer inquiries related to billing and payment issues.
  • Perform monthly account reconciliations and adjustments to maintain accurate financial records.
  • Analyze customer billing trends and discrepancies to improve billing processes.
  • Collaborate with cross-functional teams to gather information required for accurate billing.
  • Assist in the development and enhancement of billing procedures and systems for improved effectiveness.

  • Minimum of 2 years’ experience in billing, accounts receivable, or related finance roles.
  • Proficient in financial software and billing systems, with experience in tools like Great Plains, Sage, Netsuite or similar platforms.
  • Strong analytical skills and attention to detail in managing complex financial data.
  • Excellent verbal and written communication skills to effectively liaise with clients and team members.
  • Capable of identifying problems and implementing effective solutions.
  • Proficient in Microsoft Office Suite, particularly Excel, for managing and analyzing data.
  • Must have Excel experience.

What We Offer:

  • Extensive Benefit Options (Health, Vision, Dental, Long & Short term Disability) are effective after a short waiting period
  • Matching 401K program - 100% match on 4%.
  • Employee Stock Purchase Plan after one year of service.
  • Flexible Time Off & Company Holidays
  • Entrepreneurial work environment partnered with high-growth career opportunities
  • We value transparency and fairness in our compensation practices. For this role, we offer a salary range of $21 to $24 per hour, commensurate with experience, qualifications, and location.

 

Are you ready to make a direct impact on the company and be rewarded for your performance?  Are you ready to take on a new challenge?

 Must be authorized to work in the United States on a full-time basis for any employer. No agencies or third-party resumes, please.

 Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

Average salary estimate

$46800 / YEARLY (est.)
min
max
$43680K
$49920K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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DATE POSTED
October 19, 2025
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