Transportation Logistics Coordinator (EM7086)

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. As Korea’s no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level largest third-party logistics company.

The Transportation Logistics Coordinator supports the day-to-day transportation operations, ensuring timely delivery of goods, accurate shipment tracking, and compliance with customer requirements. This role coordinates with internal teams, carriers, and customers to resolve operational issues, manage KPIs, and maintain high service standards.

To learn more about Samsung SDS America, Inc. Smart Logistics, please visit:

https://www.samsungsds.com/en/logistics/logistics.html .

 Key Responsibilities:

• Communicate with carriers, customers, and internal teams to resolve operational issues in a timely manner.
• Support Transportation Manager in daily transportation operations.
• Monitor and oversee on-time delivery performance against Requested Delivery Dates (RDD) and customer appointments.
• Coordinate with Customer Service Representatives for tracking and tracing of shipments.
• Manage shipment tracking and verify in-transit information for accuracy.
• Schedule and confirm customer appointments for deliveries and pickups.
• Generate, analyze, and report transportation-related KPIs to management and customers on a regular basis.
• Identify potential delays and take proactive measures to ensure on-time delivery.
• Assist in developing process improvements to enhance transportation efficiency.
• Ensure compliance with company policies, customer requirements, and relevant transportation regulations.
• Maintain accurate documentation for shipments, performance metrics, and operational activities.

• High School Diploma or GED required, Bachelor Degree preferred
• 2+ years of experience in transportation, logistics coordination, or supply chain operations.
• Experience in shipment tracking, KPI reporting, and carrier/customer communications preferred.
• Strong knowledge of transportation scheduling and documentation requirements.
• Proficient in MS Office Suite (Excel, Word, Outlook); experience with TMS or ERP systems preferred.
• Excellent communication and problem-solving skills.
• Detail-oriented with strong organizational skills and ability to multitask in a fast-paced environment.
• Ability to prioritize workload, and shift focus to urgent issues while not falling behind on other duties
• Positive attitude and team player

Samsung SDSA offers a comprehensive suite of programs to support our employees:

Top-notch medical, dental, vision and prescription coverage

Wellness program

Parental leave

401K match and savings plan

Flexible spending accounts

Life insurance

Paid Holidays

Paid Time off

Additional benefits

Samsung SDS America will support your professional development and growth in your future career.

Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. The base pay range for this role is between $28.00 ~ $32.00/ hr., and your base pay will depend on your skills, education, qualifications, experience, and location.

Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.