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About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Manager - Global Compliance and Certification (Product Compliance)
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM+Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place!
About Our Team
The Global Compliance and Certification (GCC) team is responsible for enterprise wide compliance processes, ensuring Salesforce leadership has the information needed to make strategic risk-based decisions. You will be part of the GCC org, a division within the Product Security Organization and you will play a pivotal role in driving internal controls testing to deliver successful cloud security compliance outcomes that support Salesforce’s products.
Develop and execute audit strategies to ensure compliance with global standards and regulatory requirements.
Lead and execute the internal controls testing program focused on Salesforce environments, ensuring alignment with SOX, ISO 27001, SOC 1/2, and other regulatory frameworks.
Partner directly with Salesforce compliance engineering and platform teams to understand technical processes and design effective control testing strategies across multiple domains.
Collaborate with cross-functional partners to operationalize audit recommendations and enhance compliance posture.
Develop and maintain robust playbooks and control documentation for critical Salesforce processes that serve as the foundation for assessments and audits.
Identify opportunities to streamline and automate testing procedures, driving operational efficiency and continuous improvement.
Provide timely and actionable reporting to leadership, highlighting testing results, emerging risks, control gaps, and trends across the Salesforce ecosystem.
6+ years of experience in IT audit or internal controls, managing global compliance assessments in a complex environment with a strong focus on cloud/SaaS platforms.
Prior experience in a compliance and regulatory environment related to security and privacy including security compliance standards across industries and geographies such as ISO 27001, SOC, HIPAA, PCI, HITRUST, and FedRAMP, etc.
Strong program and stakeholder management experience, including cross-functional leadership in a highly collaborative environment.
Experience with compliance tooling, control testing automation, or audit workflow platforms and processes
Technical knowledge and understanding of different hyperscaler environments such as AWS.
Required Qualifications
Strong Analytical and problem solving skills with the ability to assess risks and recommend solutions.
Detail oriented with strong organizational and documentation skills.
Ability to solve unique, complex and often ambiguous problems with broad impact on the business
Conceptual and innovative thinking to develop and implement solutions
Ability to work independently and collaboratively in a fast paced regulatory environment.
Identify risk in processes and environments, and strategies to mitigate the risk.
Preferred Qualifications:
Certifications (CRISC, CISSP, CCIE, CISM, CISA, CCSK) are a plus
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700.For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
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