Flexo Technical Services Manager

RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

The Manager Operations is primarily responsible for planning, organizing, directing, and controlling the activities of production department operations which also includes the performance of all functions within the department.

Responsibilities:

• Plan and direct production activities and establish production priorities for products in keeping with effective operations and cost factors.

• Coordinate production activities with warehouse, procurement, maintenance, and quality control activities to obtain optimum production and utilization of machines and equipment.

• Conduct Daily Production meetings.

• Review and analyze quality, maintenance, and operational reports to determine causes of nonconformity with product specifications, and operating or production problems.

• Compiles distributes, evaluates, and actions production metrics.

• Develop and revise production schedules and priorities as a result of customer requirements, equipment failure, or operating problems.

• Consult with engineering personnel relative to modification of machines and equipment in order to improve production and quality of products.

• Identify and develop continuous improvements to production processes with the supervisors and Lead Lean experts.

• Ensures process corrective actions are addressed in a timely manner and are effective, including conducting audits of effectiveness.

• Ensure that supervisors are aware of and adhere to plant safety rules and regulations. Works with the supervisors to develop a safety culture with zero accidents/incidents.

• Ensure that equipment is maintained and operated in a safe manner.

• Maintain a clean environment that enhances plant safety. Conduct 5S audits. Ensure 5S audit actions are addressed in a timely manner and are effective.

• Ensure that employees know and understand customer and quality requirements and standards.

• Set the quality direction to maintain production throughput while meeting/ exceeding quality requirements.

• Maintain employee awareness and adherence to ISO standards and procedures.

• Lead successful output of site production operations and achievement of operational goals.

• Set goals for employees throughout and/or department standards.

• Evaluate and provide training as needed, setting in place a long-term training strategy.

• Evaluate equipment needs and propose changes to meet site objectives.

• Assign employees to work schedules, and work centers, and plan appropriate levels based on production needs and capacity.

• Troubleshoot processes and/or procedures.

• Review site operations goals with department employees.

• Conduct annual performance reviews for direct reports in a timely manner. Recommend increases in compensation in accordance with pre-determined guidelines.

• Ensures that all aspects of the Quality Policy and Objectives, as well as OSHA rules and regulations, are understood and enacted.

• Participate in and satisfactorily complete all required training programs for the assigned position.

• Perform other duties assigned by management representatives within the scope of responsibility and the requirements of the job.

• 2 Year / Associate Degree
• 5 years of related experience

Skills and Certifications:

• Excellent interpersonal communication skills are required as well as personal computer proficiency with Microsoft Office software including Excel, Mail, Word, PowerPoint, and the use of Internet Explorer.
• Capability in MS Access and Visio would be a plus.
• Experience with GMG software.
• Experience using Betaflex measurement tool.
• Member of FTA (Flexo Technical Association).
• G7 Certified preferred.

RRD's current salary range for this role is $87,200 to $139,600 / year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

All your information will be kept confidential according to EEO guidelines.

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All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

RRD is an Equal Opportunity Employer, including disability/veterans