Technical Writer
Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators.
At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there.
A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone.
At Roblox, we are looking for a Technical Writer who is passionate about scaling safety enablement and enabling high-performing cross-functional partnerships. This role will be instrumental in shaping how we operate and evolve our global safety documentation and support processes.
Reporting to the Manager – Safety Enablement, you will work closely with Legal, Policy, Product, and Training to drive process excellence across our documentation ecosystem. You’ll optimize documentation delivery, standardize key processes, and help us meet the needs of a rapidly growing global community.
You will
- Be an advocate for our users, guardians, and creators, making the product better as well as deliver best-in-class documentation.
- Write technical documentation such as conceptual and task-based feature guides and tutorials.
- Learn and use products and features to develop community supporting documentation.
- Create and maintain processes for supporting documentation updates including technical modifications to highly visible materials in line with document owner requirements.
- Identify and resolve technical issues impacting documentation across platforms including multiple supported languages.
- Help drive better information architecture and community experiences with cross functional teams such as Localization, Engineering, Legal, Operations,Product, and Design.
What you need to be successful
- A BA/BS degree in Technical Communications or equivalent, and 3+ years of equivalent experience
- Experience with content management systems, web hosting and customization (including HTML, CSS, JavaScript), and documentation version control.
- Drive and passion to learn new technical concepts
- Technical aptitude and a great eye for taking complex concepts and distilling them into great documentation.
- The ability to drive large docsets to completion, where no processes or standards exist.
- Self-motivated and directed. You’ll be expected to solve problems that people aren’t aware of and challenge others’ ideas where appropriate.
- A great attitude, team-first sensibilities, and ability to deliver on time.
- Bonus: Familiarity with developer platforms, legal content workflows, localization/translation management, and future-proofing documentation infrastructure.
For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page.
Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted).
Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations for all candidates during the interview process.
Average salary estimate
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Roblox's mission is connect a billion people with optimism and civility. Our vision is to reimagine the way people come together.
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