Fast Facts

Join Riverside Insights as a Data Integration Specialist to play a key role in enhancing educational experiences through secure and efficient data integrations. Leverage your technical expertise to support schools and educators while ensuring seamless connections across various platforms.

Responsibilities: Execute diverse integration types efficiently, provide exceptional customer service, train team members, identify process improvements, and communicate effectively with internal and external customers.

Skills: Proficient in Microsoft Excel, data manipulation, SQL, and Google BigQuery; strong communication skills for customer support; attention to detail; excellent time management; adaptability to changing technologies.

Qualifications: EdTech experience with Student Information Systems and API knowledge is a plus; interest in professional development and process improvement.

Location: Remote with up to 5% travel for off-site team meetings

Compensation: $50000 - $55000 / Annually

As a Data Integration Specialist at Riverside Insights, you’ll play a pivotal role in connecting the dots between technology and education. Your mission is to deliver secure, efficient, and accurate data integrations that empower schools and educators to focus on what matters most, student success. By combining technical expertise with exceptional customer support, you’ll ensure seamless connections across our platforms-DESSA, Data Manager, ESGI, and easyCBM-driving innovation and transforming the educational experience for thousands of learners. 

In this role you will get to: 

• Efficiently establish and execute diverse integration types across all Riverside platforms with speed and precision. 
• Communicate effectively with internal and external customers, ensuring clarity and understanding in all correspondence and documentation. 
• Deliver exceptional customer service by providing prompt and effective solutions and proactively addressing potential challenges. 
• Acquire and maintain expert-level proficiency in data manipulation tools such as Excel, SQL, and Google BigQuery. 
• Identify and implement process improvements, contributing to system enhancements and documentation updates. 
• Share knowledge through training and support, fostering collaboration and continuous learning within the team. 

Disclaimer: 

The above statements describe the general nature and level of the work performed by people assigned to this work. This list does not cover all possible duties, tasks, or responsibilities. Riverside Insights may amend or change responsibilities to meet the needs of the business and organization as necessary. 

• Problem-Solving & Independence: Ability to troubleshoot and resolve issues with minimal supervision; proactive and organized in prioritizing tasks. 
• Data Skills: Proficient in Microsoft Excel (formulas, pivot tables, data cleaning); comfortable with large datasets. SQL or BigQuery experience is a plus. 
• Customer Interaction: Strong communication skills; able to explain technical concepts to non-technical users and provide excellent customer support. 
• Attention to Detail: Accurate in data mapping, transformation, and documentation. 
• Time Management: Capable of handling multiple projects and meeting deadlines consistently. 
• Collaboration: Ability to work with cross-functional teams and share knowledge. 
• Continuous Learning: Interest in professional development and process improvement. 
• Adaptability & Curiosity: Comfortable with changing technologies and eager to learn. 

A plus if you have: 

• EdTech Experience: Familiarity with Student Information Systems (PowerSchool, Skyward, Infinite Campus) and integrations like Clever or ClassLink. 
• Advanced Technical Skills: Knowledge of APIs, SFTP, automation, or scripting for integrations. 

Physical Requirements  

• Remote 
• Up to 5% travel for off-site team meetings 
• May require stationary positions (sitting or standing) for extended periods. 
• Medical, Dental, and Vision plans  
• Company paid basic life and AD&D insurance  
• Company paid short-term and long-term disability  
• Supplemental life insurance options  
• Company paid Employee Assistance Program (EAP)  
• Retirement plan with discretionary company matching  
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options  
• Premium subscription to Calm for employee and dependents 
• Company paid time off (PTO)  
• 13 named holidays, 2 floating holidays, and 4 early-release half days 
• Quarterly Focus Days
• Flexible work arrangements
• Work-from-home expense reimbursement  
• Tuition Reimbursement Program  
• Company orientation and 30/60/90 Day Onboarding 

Compensation: A reasonable estimate of the base compensation range for this position is $50,000 - $55,000 USD. This role is an hourly position. This compensation range is specific to the United States and it incorporates many factors including but not limited to an applicant's skills and prior relevant experience and training; licensures, degrees, and certifications; internal pay ranges; and market data/range parameters.

Why Join Our Team?  

At Riverside Insights, achieving real results for students and educators is more than talk – it's what we do. As we grow, so will you, offering the chance to expand your skills on an ambitious, solution-focused team. Join us in making great work possible, where your well-being and dedication to making an impact go hand in hand. If you're ready for an ambitious, collaborative environment, Riverside is the place for you. 

Riverside Insights is an Equal-opportunity Employer: 

Riverside Insights provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

Our Commitment to Diversity & Inclusion: 

At Riverside Insights, every employee has the right to a welcoming and inclusive workplace where their diverse backgrounds, experiences, and perspectives are valued and celebrated. 

Thank you for considering joining our growing team and our mission to help elevate potential globally! Please check out www.riversideinsights.com to learn more about our work.