Fast Facts

Join Rethink First as a Senior Security Operations Engineer, where you'll enhance the security landscape of behavioral health technology through automation, incident response, and collaboration with external SOC partners.

Responsibilities: Key responsibilities include automating SecOps tasks, incident response, managing vulnerability lifecycles, and collaborating closely with SOC partners to ensure effective security operations.

Skills: Required skills include 8+ years in SecOps or DevOps, proficiency in scripting and automation with Python or PowerShell, and strong knowledge of SIEM/EDR systems and cloud security.

Qualifications: Preferred qualifications include a background in software development, experience with security tools integration, and relevant certifications such as CISSP or AWS specialty.

Location: Remote opportunities available in multiple states across the USA including IL, CA, FL, and more.

Compensation: Not provided by employer. Typical compensation ranges for this position are between $120,000 - $160,000.

About Rethink First 

Rethink First is a leading behavioral health technology company working to make mental wellness, education, and support accessible and scalable. Through our suite of cloud-based platforms—including RethinkEd, RethinkCare, and RethinkBH—we serve educators, employers, and providers with tools that deliver measurable, inclusive outcomes. 

We're on a mission to make behavioral health more effective, equitable, and human—and we’re looking for a creative visionary to help lead that charge. 

What you'll be doing:

We’re seeking a Senior Security Operations (SecOps) Engineer to be responsible for engineering and improving the operational security foundation of the company — including automation, detection tuning, and incident readiness. This is an impact-driven, hands-on technical role focused on building scalable defenses and readiness and reinforcing a security-first culture.

You will partner closely with our SOC partner, acting as the technical and operational bridge to ensure high-fidelity detections, meaningful escalations, and continuous reduction of alert noise. This is ideal for someone with a software or SecOps/DevOps background who has evolved into security engineering and wants to shape how security operations run at scale.

Core Responsibilities

• Security Automation & Engineering
• Design, build, and maintain automation workflows to eliminate manual SecOps tasks (Python, PowerShell, APIs, orchestration tools).
• Integrate data and events from multiple sources (EDR, SIEM, cloud logs, vulnerability scanners, identity systems) to enhance visibility and context.
• Develop reusable scripts, playbooks, and evidence collection automations to support compliance and incident response via aggregation tools and dashboarding.
• Third-Party SOC Partnership
• Serve as the primary technical interface between our internal team and the managed SOC provider.
• Continuously refine alert logic, escalation paths, and severity classifications to reduce false positives.
• Review and validate detections, ensuring coverage aligns with the company’s threat model and risk priorities.
• Provide feedback and data to the SOC to tune detections and automate enrichment processes.
• Conduct after-action reviews with the SOC to improve handoffs and documentation quality.
• Incident Response & Readiness
• Lead internal investigation and response when incidents are escalated from the SOC.
• Build and maintain playbooks and runbooks for repeatable, automated responses.
• Coordinate containment, root cause analysis, and lessons learned with cross-functional teams.
• Perform post-incident analysis to improve detection rules and reduce future alert fatigue.
• Vulnerability & Threat Management
• Manage the vulnerability lifecycle — scanning, prioritization, and coordination of remediation across IT and Engineering.
• Correlate vulnerabilities with asset ownership and exposure context using automation.
• Track and report remediation SLAs and provide risk-based metrics to leadership.
• Cloud & Infrastructure Security
• Partner with DevOps and engineering to implement automated guardrails and least-privilege IAM policies.
• Conduct reviews of cloud configurations (AWS, Azure, GCP) and recommend automated controls.
• Build event-driven detection and response functions using cloud-native tools.
• Collaboration & Mentorship
• Work closely with Compliance to provide evidence for audits (SOC 2, HITRUST).
• Mentor junior security team members and offshore resources in automation, scripting, and incident response.
• Advocate for “build once, automate forever” within security operations.

Required Qualifications

• 8+ years of experience in SecOps, DevOps, security engineering, or software development with an automation focus in SaaS environments.
• Proficient in scripting and automation (Python, PowerShell, etc) and integrating with APIs.
• Experience managing or collaborating with a managed security provider (MSSP/MDR/SOC).
• Strong grasp of SIEM and EDR ecosystems, including alert tuning and log analysis.
• Familiarity with cloud security (AWS, Azure) and infrastructure-as-code concepts.
• Excellent analytical, communication, and documentation skills.

Preferred Qualifications

• Background in software or application development before transitioning into security.
• Experience building integrations between security tools and Jira, Teams, ticketing systems and with CAASM tools that automate inventory, gap-detection, and enforcement (Axonius, JupiterOne)
• Knowledge of ERD/vulnerability management tools (Tenable, Defender, Crowdstrike Falcon).
• Experience in regulated environments (HIPAA, SOC 2, HITRUST).
• Certifications such as CISSP, GCIH, GCIA, or AWS, Azure security specialty are a plus.

Success Indicators

• 50–70% reduction in false positives or unnecessary escalations from the SOC provider.
• Demonstrated automation of recurring SecOps tasks and evidence collection.
• Consistent SLA adherence for vulnerability remediation and incident response.
• Positive feedback from engineering and compliance teams on process efficiency.

Benefits: 

• Generous health, dental, & vision benefits package
• Flexible paid time off
• 11 paid company holidays
• 401k + matching
• Parental leave
• Access to our award-winning RethinkCare platform supporting neurodiversity in the workplace through parental success, professional resilience, and personal wellbeing.  

Location: Remote opportunities are available to candidates who reside in the following states: AL, AZ, CT, FL, GA, HI, IL, IN, KY, LA, MD, MA, MI, MN, MO, NC, NE, NH, NJ, NV, OH, OR, PA, RI, TN, TX, VA, WA, WI 

Our commitment to an inclusive workplace 

RethinkFirst is an equal opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. Accommodations are available for applicants with disabilities. 

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