Fast Facts

Join MathWorks as a Senior Hosting Reliability Engineer to lead the modernization of our Data Backup and Recovery infrastructure, enhancing operational efficiency and resilience.

Responsibilities: Design, deploy, maintain, and support data backup and recovery solutions while leading incident response for data loss events and automating operational tasks to ensure reliability.

Skills: Proven experience in data backup, recovery, and storage management with strong incident management skills, automation/scripting experience, and knowledge of public cloud platforms.

Qualifications: Bachelor's degree with 6 years of experience or equivalent, plus expertise in backup solutions, cloud strategies, and container technologies preferred.

Location: Natick, US

Compensation: Not provided by employer. Typical compensation ranges for this position are between $120,000 - $180,000.

Job Summary

<p>MathWorks has a hybrid work model that enables staff members to split their time between office and home. The hybrid model provides the advantage of having both in-person time with colleagues and flexible at-home life optimizations. Learn More: https://www.mathworks.com/company/jobs/resources/applying-and-interviewing.html#onboarding.</p>

Would you like to join a team making a positive impact at MathWorks? IT Hosting is modernizing our Data Backup and Recovery infrastructure and the way we operate it. You will be responsible for designing, deploying, maintaining, and supporting the Data Backup and Recovery infrastructure. You will contribute greatly to the team, leveraging your skills to accelerate our work and simplify operations.

MathWorks nurtures growth, appreciates diversity, encourages initiative, values teamwork, shares success, and rewards excellence.

Responsibilities

• Design, deploy, maintain, and support data backup and recovery solutions across physical, virtual, and cloud-based infrastructure.
• Demonstrated experience with business continuity planning and disaster recovery
• Adept at partnering with business teams to identify business continuity and resilience requirements and craft solutions that fully support them
• Automate operational tasks to streamline and enhance the reliability of backup and recovery processes.
• Monitor, manage, and optimize the run state of backup infrastructure, ensuring high availability and rapid recovery.
• Lead and coordinate incident response for data loss or recovery events, minimizing impact and ensuring swift restoration of services.
• Support the full lifecycle of infrastructure—from provisioning to decommissioning—ensuring secure and compliant data handling.
• Contribute to continuous improvement of backup and recovery procedures, leveraging analytics to identify trends and recommend enhancements.
• Document and share knowledge related to backup and recovery best practices, supporting team learning and process excellence.
• Participate in on-call rotation to support production infrastructure and applications.

Qualifications

• A bachelor's degree and 6 years of professional work experience (or a master's degree and 3 years of professional work experience, or a PhD degree, or equivalent experience) is required.

Additional Qualifications

Some combination of the following:

• Proven experience in infrastructure operations, with a focus on data backup, recovery, and storage management.
• Strong knowledge of incident and problem management processes.
• Experience with Windows operating systems administration.
• Familiarity with automation/scripting (e.g., PowerShell, Python, Bash).
• Excellent communication and documentation skills.
• Hands-on experience with Veeam Backup & Replication or similar enterprise backup solutions
• Experience with public cloud platforms (AWS, Azure, GCP) and cloud-based backup strategies.
• Familiarity with infrastructure as code (Terraform, CloudFormation) and configuration management tools (Ansible, Puppet, Chef).
• Knowledge of container technologies (Docker, Kubernetes) and their backup/recovery considerations.
• Experience with database administration and recovery (SQL, NoSQL).