ResQ is an all-in-one facilities 🛠️ management platform built for fast-growing facilities and trades businesses. Thousands of service companies trust ResQ to streamline their repair and maintenance operations while enhancing profitability.
Our mission to "create economic empowerment for the service industry" drives everything we do. We are deeply committed to supporting local trades and facilities - the vital backbone of our communities. These unsung heroes pour years of grit, sweat, and sacrifice into building their companies, often facing significant challenges.
Many local service businesses face intense competition from larger corporations equipped with substantial resources and market advantages. ResQ is changing that by providing local businesses with intelligent, AI-powered tools that enable these businesses to operate more efficiently, intelligently, and profitably. We believe that when local service businesses succeed, entire communities 🫶 thrive. That’s why ResQ is dedicated to empowering the individuals who keep our world running smoothly.
Keep reading to learn more about the problem we are solving for our customers!
Hello 👋 Future ResQer,
ResQ is looking for a Full Stack Engineer to help design, build, and scale our cloud-based systems (primarily on AWS). You’ll collaborate with senior engineers on technical decisions, contribute to best practices in architecture and security, and take ownership of meaningful projects that directly impact thousands of restaurants and trades businesses across North America.
As a Full Stack Engineer at ResQ, you will be responsible for developing tools and applications that keep restaurants and businesses running smoothly, seamlessly connecting them to a trusted network of vendors. You’ll work across the stack to deliver features end-to-end, from database design to front-end user experience.
ResQ runs on a distributed cloud architecture. Our monolith is written in Django/Python, backed by S3, Postgres, Redis, and CloudFront. Our front-end applications are written in React, React Native, and TypeScript. We make extensive use of automated testing and practice continuous deployment, enabling us to release early and often.
What you will do:
Build and maintain scalable systems using AWS (EC2, S3, RDS, Lambda, ECS, etc.)
Contribute to system design and collaborate on technical decisions with senior engineers
Participate in project planning, providing input on timelines and trade-offs
Troubleshoot and resolve application and infrastructure issues
Help design and implement AI-powered features and agents using large language models (LLMs)
Work closely with product and customer teams to deliver AI-driven solutions that improve the customer experience
Apply prompt engineering and experiment with emerging tools (e.g., Cursor, Claude) to speed up development and unlock new capabilities
Who you are:
Bachelor’s or Master’s degree in Computer Science, IT, or equivalent practical experience
3–4 years in software engineering (web and/or mobile focus)
Solid understanding of AWS services (compute, storage, networking, databases, security)
Familiarity with cloud architecture concepts, serverless, and containers
Experience with CI/CD pipelines, Docker, and ideally Kubernetes or Terraform
Strong knowledge of databases and data modeling
Experience building APIs (GraphQL or REST)
Proficient in Python, TypeScript, React, and React Native
Strong communicator who enjoys working cross-functionally
Customer-focused and eager to build products that raise the bar on user experience
Nice to Haves:
We're on a mission to redefine how trades and restaurant businesses engage with technology. With the power of AI, we're building faster and creating experiences that simply weren’t possible five years ago. While not required, the following would help you stand out as a candidate:
Curiosity about AI tools that make developers more efficient
Experience working with or creating AI-powered agents
Awareness of the latest trends in AI, especially multimodal LLMs, agentic systems, RAG (Retrieval-Augmented Generation), and AI-driven search
Want to learn more? 👀 Keep Reading!
We are a mission-driven team and have a big vision to revolutionize the service industry. While on that journey, we recognize that building a startup is very hard. Turning vision into reality in a fast-growing environment takes superhuman efforts and is often one of the most difficult, yet rewarding, things one can do.
We do our best to ensure transparency during all stages of the interview process but we realize it's a lot of information 📚 to take in at once so we wanted to centralize everything to make it easier for you to navigate through. We have created a Talent Notion page which will help you learn more about us during the recruitment process.
ResQ strongly believes that diversity of experience, perspectives, and background will result in a better environment for our employees and a better product for our users. ResQ is an equal opportunity employer. We do not discriminate against applicants based on race, colour, religion, sex, national origin, or disability, or any other status or condition protected by Ontario or local law. ResQ is committed to workplace diversity and will provide accommodation to applicants with disabilities throughout the hiring process.
Not Sure You Meet all the Requirements? We know the confidence gap can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you!
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Step into the vibrant world of ResQ, where we've been on a mission to revolutionise contact centres since 2006. Our journey began with a fierce determination to find a better way of doing things. At ResQ, we don't just provide jobs, we provide ca...
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