Sr. Software Implementation Project Manager - job 1 of 2

Resource Innovations is seeking a Sr. Software Implementation Project Manager to join our growing team.  

We are seeking an experienced Software Implementation Project Manager with strong energy efficiency knowledge and experience to support the continued growth of our Resource Innovations software implementation group.  The ideal candidate will have a minimum of 5 years of work experience as a project manager in the utility energy efficiency industry.

We are looking for candidates who want to work on things that make an impact on the world and are passionate about delivering the right solution to the clients.

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

• Lead and deliver multiple SaaS implementation projects from initiation through deployment, ensuring scope, timeline, and quality objectives are met.
• Create and maintain comprehensive project documentation, including charters, scopes, work breakdown structures, estimates, resource plans, schedules, budgets, and risk logs, updating plans as requirements evolve.
• Facilitate cross-functional collaboration with technical teams, resource managers, and SMEs to align deliverables with the overall implementation strategy.
• Co-manage client engagements, including kickoff, scoping sessions, status updates, results presentations, and change requests.
• Manage customer expectations by understanding business drivers, use cases, and high-level objectives.
• Identify, track, and mitigate project risks with proactive corrective actions.
• Coordinate project staffing, defining roles, responsibilities, and resource needs throughout the lifecycle.
• Lead project meetings and workshops to drive alignment on deliverables, timelines, budgets, and implementation considerations.
• Monitor daily work progress, conduct quality reviews, and escalate timeline, scope, or resource issues when needed.
• Oversee project financials, including budget performance, cost controls, and variance management to meet profitability targets.
• Ensure completion of required project artifacts and adherence to organizational standards and methodologies.
• Support project handoffs to support teams, ensuring customer acceptance and continuity post-go-live.
• Provide timely and transparent status reporting on schedule, budget, progress, risks, and dependencies to stakeholders.
• Mentor and guide team members on engagement best practices and process improvements.
• Identify and support opportunities for follow-on work and new scopes with existing clients.
• Develop hands-on knowledge of the Resource Innovations SaaS platforms.

• Bachelor’s degree required.
• 5+ years of hands-on technical project management experience leading complex, multi-functional SaaS or technology implementation projects.

• Strong preference for candidates with direct experience in utilities, energy efficiency, or Demand Response program management (5+ years or equivalent depth of knowledge).
• Detail-oriented and process-driven, with a track record of building, following, and improving structured project workflows.
• Proven ability to translate customer requirements into actionable project plans through strong analytical and problem-solving skills.
• Demonstrated success in managing multiple projects simultaneously while maintaining scope, schedules, budgets, and quality standards.
• Strong customer-facing presence with the ability to build trust, manage expectations, and maintain long-term relationships.
• Excellent written and verbal communication, including documentation, presentations, and stakeholder engagement.
• PMP or PMI certification preferred, especially where it reflects strong process discipline and methodology adherence.
• Willing and able to travel to client sites within the U.S. up to approximately 10% of the time.

About Resource Innovations

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change.

Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work.

Compensation & Benefits

Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position.  The compensation range for the base salary for this position is $100,000 - $120,000.  In addition to base pay, employees are eligible for a discretionary annual bonus.  The stated salary represents the expected compensation for this position.  Final compensation will be determined based on factors such as the candidate's experience, education and location. 

We also offer a comprehensive benefits package that includes three weeks of paid vacation per year; paid holidays; a 401(k)-retirement plan with employer matching; health, dental and vision insurance; and other supplemental benefits. 

Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required.

The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.