Business Systems Analyst - Reinsurance

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POSITION SUMMARY:

The Business Systems Analyst will be responsible for playing a critical role in translating complex business needs into smart, scalable technology solutions, while leveraging AI, automation and modern data tools to drive better outcomes, faster.

KEY ACCOUNTABILITIES:

• Partner with business stakeholders, and technical teams to gather, document, and prioritize business and functional requirements for system changes and enhancements.
• Translate business problems into structured, scalable solutions that align with modern architecture, including cloud-native platforms and AI-driven capabilities.
• Use data analysis and modelling techniques to support root cause investigations, opportunity identification, and performance optimization.
• Drive process improvements by recommending areas for automation, standardization, or the application of AI and machine learning tools to streamline actuarial and reinsurance workflows.
• Contribute to solution design and testing phases, ensuring end-to-end alignment of user needs, technical implementation, and business objectives.
• Support UAT, defect resolution, and deployment readiness activities—working across DevOps, QA, and stakeholder teams.
• Build and maintain process flow diagrams, requirement traceability matrices, and knowledge documentation using modern tools.
• Begin developing subject matter expertise in treaty onboarding, actuarial modeling, and reinsurance workflows, contributing to long-term capability growth.

QUALIFICATIONS, SKILLS & EXPERIENCE:

• Undergraduate Degree in business, actuarial science, computer science, finance, or a related field; equivalent experience also considered is required.
• 2–5 years of experience in business or systems analysis, ideally in insurance, reinsurance, or financial services, preferred
• Demonstrated ability to gather, structure, and communicate business requirements effectively.
• Proficiency with data analysis tools including SQL, Excel, and at least one BI/reporting tool (e.g., Looker, Power BI, Tableau).
• Exposure to or interest in applying AI/ML tools, natural language processing, or metadata-driven automation to business problems.
• Familiarity with modern delivery practices (Agile, DevOps) and collaboration tools (e.g., Jira, Confluence, Lucidchart).
• Strong problem-solving mindset, excellent communication skills, and a collaborative approach.
• Nice to have: Experience with AWS, GCP, or cloud-based data lakes; knowledge of reinsurance and actuarial systems.

Location: West Chester, PA  (Hybrid - 2-3 days per week in the office),

Resolution Life US is committed to disclosing a reasonable estimate of the base salary for our job roles. These estimates consider a wide range of factors in making base salary decisions, including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

In addition to salary, Resolution Life US offers a comprehensive benefits package, including our health & wellness program, incentive and recognition programs, and 401k contribution (all benefits are subject to eligibility requirements). The salary range reflects figures based on the primary location, which is listed first. The range for the role may differ based on the location.

·         West Chester, PA -  $ $104,300-$127,400

Critical Skills
At Resolution Life, we have identified the following critical skills which are key to success in our culture: 

• Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality: Partnering effectively to drive our culture and execute on our common goals. 
• Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. 
• Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.