Vice President of Communications - job 1 of 2

The Vice President of Crew Communications is responsible for leading all internal communications at Raising Cane’s. This communication includes timely and actionable Restaurant communication through several different channels such as presentations, multimedia, the internal Crew app, and digital communication boards. The role ensures consistent and engaging communication that supports Restaurant operations and enhances Crew engagement.

Your Impact and Responsibilities:

• Develop and implement a comprehensive internal communications strategy that drives Crew engagement, supports business goals, and ensures alignment across the organization
• Partner with support teams including Restaurant Excellence, Training, and Operations to execute internal campaigns and support Crew recognition
• Oversee content strategy, planning, and execution for all internal communication channels
• Lead internal campaigns that support operational updates, new Restaurant openings, company events, and leadership updates
• Support leaders across the business in delivering key messages through talking points, video scripts, and presentations
• Lead a creative team including photographers, videographers, editors, and graphic designers to produce high-quality internal media

Required Qualifications:

• 10+ years of communications experience
• Bachelor’s degree in communications, journalism, public relations, or a related field
• Ability to work out of the Dallas Restaurant Support Office located in Plano, TX, full-time

Preferred Qualifications:

• Demonstrated experience communicating across decentralized organizations with diverse audiences, including hourly Crew, field leadership, and corporate teams
• Proven leadership experience in internal communications within the Restaurant and Retail industries
• Experience overseeing high-impact presentation content for executive leadership and large-scale events
• Experience in leading multimedia video production and developing engaging video content

The physical work environment for this role includes a combination of working from a home-based office, representing Raising Cane’s out in the community, traveling throughout the region, as well as time spent in our Restaurants. This can and will include working in a fast-paced kitchen and interacting with and serving customers. This requires extended periods of physical exertion such as walking, standing and lifting. It also includes working both inside and outside in varied temperatures, with and around food products and common allergens, industrial equipment, commercial cleaning products, and requires use of personal protective equipment and ergonomic activities necessary to complete the job function. 

All your information will be kept confidential according to EEO guidelines.

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