Quality Coordinator

Be yourself at Protolabs 

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification.  We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace.  So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply!  You can help make our company even better.  We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself.  We strongly believe diversity makes for more successful teams. 

Why Protolabs? 

We are the leaders in digital manufacturing.  We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit.  Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds.  We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do.  It’s our people who fuel our creativity and make our culture feel like home. 

Join our team as a Quality Coordinator!

The Quality Coordinator is responsible for assisting the Quality Department with administrative tasks such as compiling data and communicating results, completing customer surveys, generating reports, managing Excel spreadsheets, overseeing the calibrated equipment program, and document control.

M-F 8 hours

• Compile quality information and communicate to internal and external customers
• Read, understand, and respond to quality surveys from customers including coordinating responses from other departments
• Assist with document control; ensuring document security, approving change requests, final formatting review, posting approved documents for use, and record retention within the document management system
• Coordinate the company calibration program including working with external vendor(s) and various departments to ensure equipment is calibrated according to schedule, purchasing new equipment, coordinating equipment repairs,and maintaining the calibrated equipment databases.
• Provide administrative support for quality audits and other projects
• Adhere to all company policies and operational procedures
• Perform additional tasks as assigned

• High School Diploma
• Office experience in a manufacturing industry or quality setting preferred
• Strong communication skills including listening, speaking, and writing
• Highly organized and detail-oriented
• Strong administrative skills
• Ability to communicate to individuals and teams at all levels of the organization
• Strong computer skills including proficiency in Microsoft Office (Word, Excel, PowerPoint)
• Responsive, proactive and self-starter
• Ability to work in a fast-paced, team-oriented work environment

• Associate or Bachelor Degree preferred
• Advanced experience with Microsoft Excel skills and reporting 
• Experience with Document Control and Record Retention systems, such as M-files
• Experience conducting internals audits to ISO 9001, ISO 13485, and/or AS9100 

Proto Labs maintains ITAR-compliant operations in all of our United States based facilities.  Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status.  Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role.

Proto Labs, Inc. is an Equal Opportunity Employer

Physical Demands:

While performing the essential duties of this job, the employee is occasionally required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear.  The employee is regularly required to stand, walk, stoop or kneel and must be able to lift and/or move up to 70 pounds. 

Work Environment:

Indoors (A/C); nonsmoking; the majority of this job function is performed in a manufacturing area exposed to machinery and noise; with eye protection and safety shoes required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.