Business Intelligence Analyst

Description

Who We Are 

Project Harmony exists to provide effective, immediate and sensitive support to child abuse victims and their non-offending family members.  Project Harmony is committed to a vision with a focus on one goal: ending the cycle of child abuse and neglect.  Project Harmony is one of the largest Child Advocacy Centers in the nation.
 

At Project Harmony, we don’t just accept difference – we celebrate it, we support it and we thrive on it for the benefit of our employees, our clients and our community.  Project Harmony is proud to be an equal opportunity workplace and is an affirmative action employer.  We are committed to equal opportunity regardless of race, color, ancestry, religion, sex, national original, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

 

Our Values 

Project Harmony and all employees are committed to creating a culture that is focused on:

Diversity and Inclusion:  Respect and embrace diversity and inclusion of all

Strategic Innovation:  Lead the field in response to the evolving needs of children and families

Quality Service:  Ensure consistent, high-quality service with impactful results, to our families, our partner agencies, the community, and each other 

Collaborative Relationships:  Build trusted relationships by leading with honesty, integrity, vulnerability, and humility

Job Purpose
If you are looking for a place where you can make a difference in the life of a child, Project Harmony is looking for you.  We are seeking an experienced and committed Business Intelligence Analyst to join our dynamic and innovative organization.  The Business Intelligence Analyst will work closely with the organization to understand the functional needs of system users and translate those needs into system requirements and design for data reporting at Project Harmony. As a member of the Operations team, the individual will work closely with key stakeholders to implement solutions, converting data into critical information and knowledge that can be used to make sound business decisions. As our Business Intelligence Analyst, you’ll help us bring our data to life. You’ll work across teams to build visual dashboards, write smart queries, and surface insights that help us serve more effectively and fundraise more strategically. 

Essential Duties and Responsibilities

• Design, build, and maintain Power BI dashboards for internal decision-making, impact reporting, and grant tracking. 
• Write efficient SQL queries to pull data from multiple sources
• Work collaboratively with, and actively participate in, routine discussions with Project Harmony Program Managers to understand organization objectives, identify options, recommendations and reporting solutions to meet these objectives
• Understand complex business requirements and translate into technical specifications
• Direct the implementation of a consistent business intelligence strategy including regular reporting of Key Performance Indices (KPIs)
• Assist in the development and validation of all reporting
• Oversee and ensure the quality of data and structure of the Reporting & Analytics Environment, including the monitoring of Doing Business As (DBA) activities
• Assist in the implementation of quality and information distribution standards and processes
• Develop effective Business Intelligence designs based and data visualization tools such as PowerBI/Excel Knowledge
• Assist with the development and implementation of data quality and data usage standards
• Keep documentation (e.g., file layouts, data dictionaries, business rules, metadata, data models, schemas, data flow charts) inventoried, up-to-date and available for use
• Ensure culturally competent services are provided to all families we serve without regard to race, ethnicity, religion, socioeconomic status, disability, gender or sexual orientation
• Other duties as assigned

Requirements

Qualifications

Education and Training

• Bachelor’s degree preferred in Computer Science, Information Technology, Management Information Systems or a related field

Work Experience

• 2+ years of experience working in a field related to business systems management, relation to public services field(s) preferred
• Experience with building reports using industry standard tools required
• Experience with configuration of content management software, such as SharePoint, preferred

Required Knowledge and Skills

• Strong analytical, process design, problem solving and decision-making skills
• Ability to work independently, establishing strategic objectives, project plans and milestone goals
• Ability to connect Enterprise Strategic Initiatives to Performance Indicators through executive/management interviews and original research
• Knowledge of Business Intelligence reporting tools, and data visualization tools (Business Objects, and Power BI)
• Ability to engage directly with a variety of stakeholders in operations, management, oversight and development roles, as needed
• Excellent organizational and time management skills
• Strong technical writing and written/verbal/listening communication skills
• Team and solution oriented
• Ability to manage multiple projects simultaneously and meet deadlines
• Solid problem-solving and decision-making skills
• Exceptional work ethic

Other

• Must be willing to work flexible hours
• Must submit to a thorough criminal history background check
• Must have access to a vehicle, possess a valid driver’s license and proof of insurance
• Position may involve some travel, primarily within the state

The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.