Product Design Manager - Dashboard

We believe that the way people interact with their finances will drastically improve in the next few years. We’re dedicated to empowering this transformation by building the tools and experiences that thousands of developers use to create their own products. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.

We're looking for a leader to manage a dynamic team of product designers and a researcher. You'll lead design across multiple product areas at Plaid, serving as a key member of each area's cross-functional leadership team. In this role, you will be responsible for coaching your individual contributors, driving design execution, and developing product strategy alongside your product management leads. You and your team will not only own the near-term design execution for your product areas but also lead the charge in developing the long-term vision for Plaid's evolving products.

On the Dashboard team, we focus on shipping experiences and elevating the UX quality of Plaid’s Dashboard— a key surface area for customers and data partners. The Dashboard provides a variety of features and tools for launching with Plaid, integration monitoring, and account management and is the home of emerging insights products for payments and risk assessment.

The Design team at Plaid is made up of product designers, researchers, and content strategists who work with our cross-functional partners to create Plaid’s products.

• Shipping delightful and easy-to-use experiences, whether they’re for customers or partners
• Working on all types of problems: complex, ambiguous, large redesigns, small wins, internal demos, etc
• Closely collaborating with engineering, product, and marketing teams from planning through execution
• Producing high-quality work that not only pushes the experience forward, but inspires others and raises the quality bar
• Working directly with design, product and engineering leaders, helping craft compelling narratives, strategies, and inspiring demos
• Managing a team of ICs at different stages of their careers and coaching them to grow
• Joining a team of talented designers and contributing to our design culture through collaboration and leadership

• 8+ years of product design experience
• 3+ years of product design management experience
• A portfolio demonstrating outstanding visual design, interaction design, problem-solving, and prototyping skills
• Experience leading large-scale redesigns or net new products, working on ambiguous problems, and on complex B2B applications
• Experience managing a team of product designers to produce great work at scale
• An outstanding communicator, storyteller, and facilitator, who can bring people together and build a shared understanding with an inspiring vision and narrative
• Someone who is proactive, organized, curious, pragmatic, and can prioritize their own work independently to maximize their impact at the company

Our mission at Plaid is to unlock financial freedom for everyone. To support that mission, we seek to build a diverse team of driven individuals who care deeply about making the financial ecosystem more equitable. We recognize that strong qualifications can come from both prior work experiences and lived experiences. We encourage you to apply to a role even if your experience doesn't fully match the job description. We are always looking for team members that will bring something unique to Plaid!

Plaid is proud to be an equal opportunity employer and values diversity at our company. We do not discriminate based on race, color, national origin, ethnicity, religion or religious belief, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, military or veteran status, disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local laws. Plaid is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance with your application or interviews due to a disability, please let us know at [email protected].

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