Legal Intake & Case Manager (US-based Tech Start-Up) A121
Work Arrangement: Fully remote, overlapping Eastern Standard Time (EST) working hours.
Job Type: Full-time, Independent Contractor.
Work Schedule: 40 hours per week
Locations: Remote
About Pearl Talent
Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.
Hear why we exist, what we believe in, and who we’re building for: Watch here
Why Work with Us?
At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, make an impact, and build a long-term career. We believe in creating environments where your potential is recognized, your voice matters, and your success is tied to meaningful work—not short-term perks. Joining Pearl means stepping into opportunities that challenge you, support you, and set you up for lasting success.
About the Company
Legal tech startup helping founders and business owners manage legal, tax, and compliance matters efficiently. By combining automation and human expertise, it simplifies complex filing and documentation processes, empowering clients to stay compliant while focusing on growing their businesses.
Role Overview
We’re looking for a Legal Intake & Case Manager who thrives in a fast-paced, high-volume operations environment and takes ownership without constant direction. You’ll manage multiple legal and tax-related client cases, from intake to completion, ensuring all required documents are gathered, reviewed, and filed accurately and on time.
This role requires someone proactive, detail-oriented, and comfortable creating structure where it doesn’t yet exist. You’ll collaborate closely with the internal operations and engineering teams to move cases forward efficiently and improve the underlying workflows and SOPs that keep the company running smoothly.
Key Responsibilities
- Case Management: Own assigned cases end-to-end — monitor progress, follow up for missing information, and ensure timely completion.
- Document Collection & Filing: Gather, review, and organize required forms and certifications with precision and accuracy.
- Communication: Send professional, concise email updates to clients and coordinate internally with accountants, engineers, and legal staff.
- Process Improvement: Proactively identify workflow inefficiencies and propose process or SOP updates to improve speed and accuracy.
- Pattern Recognition: Spot recurring case types and preempt issues before they escalate.
- Operational Support: Contribute to internal documentation and help build scalable systems to support growing case volume.
- Product Feedback: Share insights and observations with the engineering team about platform usability and potential automation opportunities.
Must-Have
- 2–4 years of experience in legal intake, case management, or paralegal support
- Proven proactivity and independence — moves work forward without constant supervision
- Strong organizational and multitasking skills; comfortable handling high volumes of documents
- Excellent written communication in English (client interactions are email-based)
- Experience in ambiguous or fast-paced environments where processes evolve quickly
- Proficiency in Google Workspace, Slack, CRMs, and AI tools (e.g., ChatGPT, Superhuman, Gemini)
Nice-to-Have
- Startup or tech company experience
- Background in legal, tax, or compliance work
- Experience building or improving SOPs or internal documentation
- Familiarity with automation tools or case management systems
Compensation Package:
- Remote Work: Fully remote—work from anywhere
- Generous PTO: Ample paid time off to rest and recharge
- Direct Mentorship: Grow through guidance from international industry experts
- Learning & Development: Ongoing access to resources for professional growth
- Global Networking: Work and connect with professionals around the world
Average salary estimate
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