AI and Automation Specialist- Worldwide Operations

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

Palo Alto Networks is looking for an enthusiastic and driven AI Solutions Data Engineer to join our Worldwide Operations team. This is an exciting opportunity for someone passionate about the latest AI and automation technologies to make a real impact. You'll play a crucial role in bringing innovative solutions to life across our global operations, including Supply Chain, Planning, Trade & Logistics, Service Logistics, Order Operations, Technical Operations, and Business Systems.

In this role, you'll work closely with various operations teams to identify opportunities where AI and automation can enhance efficiency and create new capabilities. You'll be instrumental in developing and implementing solutions that streamline processes and improve decision-making. While your primary focus will be within Worldwide Operations, you'll also collaborate with our IT team to ensure seamless integration and leverage existing infrastructure.

Responsibilities:

• Opportunity Identification: Help identify areas within operations where AI and automation can deliver significant value, such as optimizing processes, automating repetitive tasks, and supporting data-driven decisions.
• Solution Development & Support: Assist in the design, development, and implementation of AI and automation solutions. This includes gathering requirements, contributing to technical designs, and supporting testing and deployment efforts.
• Cross-Functional Collaboration: Work alongside operations subject matter experts to understand their challenges and contribute to solutions. Collaborate with the IT team on technical aspects, data, and system integration.
• Technology Exploration: Stay up-to-date with the latest advancements in AI, machine learning, and automation technologies. Research and evaluate new tools and techniques that could benefit our operations.
• Documentation & Training: Help create documentation for new AI and automation solutions and assist in providing training to end-users to ensure successful adoption.
• Performance Monitoring: Support the tracking of key metrics to evaluate the effectiveness of implemented solutions and identify areas for improvement.
• Data Quality & Governance: Assist in ensuring data quality, integrity, and compliance with organizational policies and regulations to maximize the effectiveness of AI solutions

Your Experience 

• Minimum 5 years of experience in a role involving AI, automation, data analysis, or process improvement related to digital transformation with Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field.
• Demonstrated knowledge of the latest AI technologies, including machine learning concepts (e.g., supervised/unsupervised learning, deep learning), natural language processing (NLP), and robotic process automation (RPA) tools.
• Experience with programming languages commonly used in AI/automation (e.g., Python, R,SQL for data querying).
• Hands-on experience with cloud databases (GCP, Azure, AWS, etc). 
• Experience with APIs & System Integrations: Working knowledge of integrating API and automation tools with enterprise systems, including ERP platforms (e.g., SAP) and CRM systems (e.g., Salesforce).
• Experience with HTML, CSS, Javascript (​​React) for web development.
• Experience with BI (Business Intelligence) and data visualization tools (Tableau, Looker, Power BI, Qlik, etc) for telling stories with data.

Other Skills-

• Strong analytical and problem-solving skills, with an eagerness to learn and apply new technologies.
• Excellent communication and interpersonal skills, capable of explaining technical concepts to non-technical audiences.
• Ability to work effectively in a team environment and contribute to cross-functional projects.
• Understanding of operations processes (e.g., supply chain, logistics, order management, technical operations) is a plus.

Please note that we will not sponsor applicants for work visas for this position.

The Team

Our team plays a pivotal role in shaping the efficiency and success of the WW Operations team by optimizing operations, streamlining processes, and implementing cutting-edge technology solutions that drive productivity. We are dedicated to identifying and addressing operational gaps, automating tasks to reduce manual effort, and managing a diverse project portfolio that aligns with the company's strategic goals. The work we do has a direct impact on the organization's overall performance, enabling all teams to operate more effectively and collaboratively. People love being part of this team because of the dynamic environment, where innovation thrives, and every member’s contribution leads to tangible results. It’s a place where you can see the difference you make every day while working alongside passionate, forward-thinking individuals who are committed to excellence and continuous improvement. We work hard, but we play hard too!

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected $106000 - $172500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.