Bilingual Community Engagement Specialist (Remote, Full Time - Weekends)
Skills
- Fluent in English and Spanish (reading, writing, speaking, listening)
- Proven success in quota- or metric-driven roles
- Strong phone, text, and digital engagement skills
- Comfortable using multiple technology platforms (CRM, communication tools, EHR-like systems)
- Ability to work PST hours and maintain a HIPAA-compliant remote workspace
- Valid driver’s license and auto liability insurance for occasional in-person outreach
Responsibilities
- Identify, outreach, engage, and enroll eligible individuals via phone, text, email, and in-person at partner sites
- Perform multiple outreach attempts and use relationship-centered approaches to build trust with members with complex needs
- Provide clear education on Enhanced Care Management services and benefits to members and community partners
- Manage the end-to-end enrollment funnel and meet key enrollment metrics
- Communicate updates, delays, and blockers to internal teams and external partners promptly
- Document outreach and enrollment activity in internal systems and ensure data accuracy
- Collaborate with clinics, CBOs, and health system partners to streamline referrals and follow-ups
- Use required internal and external technology tools to support outreach and reporting
Education
- High school diploma or equivalent (required)
- Associate or Bachelor’s degree in a related field preferred but not required
Benefits
- Hourly pay at $23/hr (depending on experience)
- Comprehensive medical, vision & dental insurance
- Employer-sponsored 401(k) plan
- Flexible vacation policy
- Company-provided equipment (laptop, monitor, etc.)
- $100 monthly WFH stipend
- Mileage/gas reimbursement for on-site days
- Opportunities for rapid career progression and professional growth
Average salary estimate
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