SRE Tech Lead Manager

At Oura, our mission is to empower every person to own their inner potential. With our award-winning Oura Ring and app, we help over 2.5 million people turn insights about sleep, activity, and readiness into healthier, more balanced lives. We believe that starts from within — by creating a culture where our team feels supported, included, and inspired to do their best work. Our values guide how we show up for each other and our community every day.

We are looking for a Tech Lead Manager to join our Site Reliability Engineering (SRE) Squad in the US. Our global SRE team is responsible for governance, scalability and observability of the Oura AWS infrastructure. We are now building our SRE presence in the US, by establishing a new team that you would provide leadership for. One important part of the role is supporting our Commercial team in servicing Oura’s Enterprise customers with specific needs on data residency and compliance status.

We combine the power of the ring & the app with backend services and integrations to provide a data rich and secure platform. Our APIs power most Oura apps, services and machine learning components. Good reliability and scalability of the Cloud platform provides the technical foundation for our growth.

We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.

This is a remote US role with a preference for candidates based on the East Coast.

What you will do: 

• Handle line management duties for engineers in the Site Reliability Engineering (SRE) squad responsible for our AWS based cloud platform — coaching and supporting them in their career development
• Support our Commercial team to service our Enterprise customers with specific needs on data residency and compliance status
• Hold regular 1-on-1s with your engineers to continue to support their development and help them work through any blockers or challenges
• Enable company to reach its goals by innovating, building and operating the cloud platform reliably and efficiently
• Promote engineering excellence, establish key metrics, and drive continuous operational improvements
• Provide leadership for team initiatives by coordinating the work, facilitating the stakeholder discussions, driving problem solving when needed, ensuring adequate staffing and competence for a successful outcome
• Work with other engineering leaders to promote best practices and a culture of continuous improvement across the organization
• Collaborate with other engineering managers on how we lead the teams and clarify our vision and goals and to build a fantastic work environment for our engineers
• Create hiring plans and participate in recruitment to attract and retain the best talent around the world

We would love to have you on our team if you have:

• 7+ years of backend development experience with 2+ years managing or leading infrastructure focused teams
• Passion for building inclusive, high-performing teams, with a track record of mentoring engineers and supporting career growth.
• Excellent communication and decision-making skills, with the ability to navigate ambiguity and prioritize ruthlessly in a dynamic and geographically distributed environment.
• A pragmatic can-do attitude and delivery-focused mindset; you can handle trade-offs between short-term goals and long-term tech debt
• Experience designing and and building data-intensive distributed systems in production environments, and you can apply the proper architectural patterns
• Experience designing for scale and growth; such as prepare for user demand peaks, and build fault tolerant and secure systems
• Experience from Healthcare or Government industries and supporting large enterprises
• Strong experience running, monitoring and debugging production systems at scale on AWS (We are running on AWS infrastructure and use key AWS services like EKS, RDS, S3, SQS, Kinesis, Lambda, and Dynamo DB)

Together we will continue to define Oura as a company where you can:

• Be productive and do your best work
• Be part of a top-notch engineering team
• Help build much-loved products that improve the lives of hundreds of thousands of people across the globe
• Be happy and have a great work-life balance; we work effectively, removing fluff and pointless meetings so that work continues to inspire and motivate you
• Grow on your chosen career path, be it technical, managerial, or any mix of them
  
  

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1 $182,000 - 228,000 
• Region 2 $169,000 - 211,000 
• Region 3 $159,000 - 199,000

A recruiter can determine your zones/tiers based on your US location.

We are not considering candidates residing in the following states: Alaska (AK), Delaware (DE), Iowa (IA), Mississippi (MS), Missouri (MO), Nebraska (NE), South Dakota (SD), Vermont (VT), West Virginia (WV), and Wisconsin (WI)

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers!
We’ve been alerted to scammers posing as ŌURA recruiters, especially for remote roles. Please note:

• Our jobs are listed only on the ŌURA Careers page and trusted job boards.
• We will never ask for personal information like ID or payment for equipment upfront.
• Official offers are sent through Docusign after a verbal offer, not via text or email.

Stay cautious and protect your personal details.

To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.