Senior UX Researcher

Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped millions of people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.

Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work — both in and out of the office. 

We are looking for a Senior UX Researcher who is passionate about uncovering deep user insights and shaping meaningful product experiences. In this role, you will play a critical part in driving the research strategy and execution for our products, influencing both design and business decisions. You’ll combine qualitative and quantitative methods to bring the voice of the user into every stage of the product lifecycle, partnering closely with cross-functional teams to ensure we deliver solutions that are intuitive, impactful, and aligned with user needs.

What you will do:

• Lead User Research: Plan, conduct, and analyze a range of user research studies, including usability testing, ethnographic studies, contextual inquiries, user interviews, surveys, and diary studies to gather both qualitative and quantitative data.
• Define Research Strategy: Develop and implement research roadmaps, ensuring a deep understanding of target users and their needs throughout the product lifecycle.
• Data Synthesis & Reporting: Analyze research data, identify key trends and insights, and communicate findings clearly through reports, presentations, and workshops. Provide strategic recommendations to stakeholders at all levels.
• Collaborate with Cross-Functional Teams: Partner closely with Product Managers, Designers, Engineers, and Data Scientists to align research goals with product objectives, and provide evidence-based recommendations that influence the design process.
• Mentorship & Leadership: Mentor software design partners on UX research best practices and, where appropriate, coach evaluative research execution within the design team.
• User Advocacy: Champion the voice of the user within the company, ensuring that user insights are prioritized in decision-making across product development.
• Research Tools & Methods: Stay current with the latest UX research methods, tools, and best practices, continuously evolving research techniques to adapt to new challenges.

This is a hybrid-remote role, with the expectation to work from our San Francisco offices at least half-time.

We would love to have you on our team if you have:

• Experience: 5+ years of professional UX research experience, with a strong portfolio demonstrating your work across a variety of projects (preferably in wearable tech, consumer electronics, health tech, or mobile apps).
• Research Expertise: Extensive experience conducting both qualitative and quantitative research, including usability testing, interviews, surveys, field studies, and A/B testing.
• Technical Acumen: Ability to learn software and hardware constraints in order to assess and plan for how they impact user experiences.
• Data-Driven: Proficiency in analyzing user data and synthesizing insights to drive design decisions. Experience with data analysis tools (e.g., SPSS, R, or similar) and presenting findings to non-technical audiences.
• Communication Skills: Excellent written and verbal communication skills, with the ability to present complex findings to senior executives, product teams, and other stakeholders.
• Problem-Solving: Strong analytical thinking, able to derive actionable insights from complex data and help drive strategic product decisions.
• Collaboration: Proven experience working in cross-functional teams and navigating ambiguity in a fast-paced, innovative environment.
• Degree: A degree in Human-Computer Interaction, Psychology, Anthropology, Sociology, Design, or a related field, or equivalent practical experience.

Nice to have:

• Familiarity with the wellness and wearable technology industry is a plus.
• Experience working with products that touch both hardware and software is especially valued. 
• Experience working with international groups and distributed teams would be a great preparation for this role.

At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health.

What we offer:

• Competitive salary and equity packages
• Health, dental, vision insurance, and mental health resources
• An Oura Ring of your own plus employee discounts for friends & family
• 20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off
• Paid sick leave and parental leave

Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.

• Region 1: $162,000 - $203,000
• Region 2: $150,000 - $187,000
• Region 3: $139,000 - $174,000

A recruiter can determine your zones/tiers based on your US location.

Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.

We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Disclaimer: Beware of fake job offers!
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• Our jobs are listed only on the ŌURA Careers page and trusted job boards.
• We will never ask for personal information like ID or payment for equipment upfront.
• Official offers are sent through Docusign after a verbal offer, not via text or email.

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