Court Operations Associate - job 1 of 4

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Interviews: will be scheduled within two weeks after the application deadline.

Who we are

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role directly affects the people in our community who come to the court to have their cases resolved. We need staff who want to have direct impact in their communities, value OJD's efforts to remove barriers to access justice services and enjoy a high level of customer service and interaction with the public.

We are committed to building a diverse, inclusive team and encourage applications from candidates of all backgrounds to apply. We consider relevant work and past lived experience and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position.

Benefits to you

• We pay 95% to 99% of medical insurance premiums for full-time employees [OR up to 99% of medical insurance premiums for part-time employees], including mental health coverage.
• The hourly equivalent for this position is $25.55 - $39.64.  [OR the annual salary for this position is $53,136 - $82,440.]
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!
• In this job profile, we offer candidates new to OJD the first two steps of the salary range. You are potentially eligible for a 5% annual increase.

Location Highlights

Pendleton, Oregon is nestled within the heart of Eastern Oregon, where the West meets modern excitement. The city was founded in 1851 by William C McKay at the mouth of McKay Creek. The area was named Pendleton around 1865 for the politician and diplomat George H Pendleton who served as a US Representative and incorporated in 1880. The city is a cultural center of Eastern Oregon, and the “Old Town” area is listed as a Historic District of the National Register of Historic Places. Pendleton is home of the Pendleton Round Up (first held in 1910), the area’s famous yearly rodeo.

Position Highlights

The Umatilla County Circuit Court in Pendleton, Oregon is hiring a Court Operations Associate.

In this role…

You will provide support for multiple courtrooms and judges. You will coordinate court cases, receive, and process documents from parties and attorneys, review court paperwork, prepare a variety of correspondence and legal documents, edit documents for content and grammar, maintain multiple calendars and databases, make travel arrangements, schedule court interpreters, and enter case data into our electronic case management system. You will also help with the jury draw, send notices to potential jurors, keep a variety of jury records, inform jurors of court procedures, manage and coordinate jury trials, and prepare the jury room for trials.

When court is in session, you will record the proceedings, swear in witnesses, mark and maintain exhibits. As the bailiff, you will maintain the security and professionalism of the courtroom. Additionally, you will help attorneys and litigants with scheduling, prepare documents and forms, perform real-time data entry, and coordinate remote hearings.

At the public service counter and over the phone, you will interact with judges, attorneys, interpreters, law enforcement officers, and the public. You will determine fees, disburse funds, initiate the collection of delinquent accounts, set up payment plans, and waive fees when appropriate. You will also prepare copies upon request.

Assigned tasks may be changed to accommodate workload and organizational needs.  We welcome all candidates who are inspired by our work and mission. 

Application Process

• Workday times out after approximately 15 minutes of inactivity and all progress will be lost.
• REQUIRED: a cover letter that demonstrates how you meet the Minimum Qualifications, Special Qualifications, and Requested Skills and Attributes, listed below. Using a generic cover letter is likely not going to get you an interview, so please take the time needed to personalize your cover letter. Prepare your cover letter before starting your Workday application.
• REQUIRED: a completed work history, either by completing the Job History (internal candidate) or Work Experience (external candidate) portion of your Workday profile OR by attaching an updated resume.

Instructions for REQUIRED Cover Letter and Work History/Resume

Cover Letter (REQUIRED)

• Attach your cover letter (not to exceed two pages) in the Resume / CV / Cover Letter section of the application. The attached cover letter file should include your name.
• In the body of your cover letter, please include responses to each of the Requested Skills and Attributes listed below.
• Address the cover letter “To the Hiring Manager.”

Work History/Resume (REQUIRED)

• Attach your updated resume in the Resume / CV / Cover Letter section of the application. The attached resume file should include your name.

OR 

• Complete the Job History/Work Experience portion of your Workday profile if you are not using an updated resume.

Failure to follow these instructions may result in rejection of your application.

All application materials will be evaluated for consistency of information, and your letter will be evaluated for grammar, spelling, punctuation, and language use in addition to demonstrated experience.

Minimum Qualifications

(These must be evident in your resume or work history.)

The qualified candidate must have a high school diploma or equivalent.

AND

At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
 

OR

Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.
 

Special Qualifications

(These must be verifiable.)

None.

Requested Skills and Attributes

(These must be addressed in your cover letter.)

• Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
• Experience using a variety of software programs to access and input information and complete various tasks.
• Skill demonstrating tact and diplomacy when providing customer service to a variety of individuals in challenging circumstances.
• Experience coordinating schedules and maintaining calendars.
• Skill in writing and reviewing documents for accuracy, content, grammar, and punctuation. 
• Experience identifying and safeguarding confidential information and materials.

Working Conditions

• This is a full-time position, and the work schedule currently is 8:00 a.m. to 5:00 p.m. Monday through Friday. This position is eligible for overtime compensation for hours worked in excess of 40 per workweek.
• Occasional after-hours or overtime work may be required.
• Work is mainly at our Pendleton location, with occasional travel to our Hermiston location and to the Morrow County Circuit Court in Heppner.
• Frequent local and occasional overnight travel, including travel in inclement weather, may be required for training sessions, meetings, and assisting at other court locations.
• Frequent phone and in-person contact with people from diverse backgrounds, including people who may be facing challenging life circumstances, highly stressful situations, or trauma.
• Long periods of sitting or standing.
• Frequent bending or reaching below knee level or above shoulder level. 
• Lifting up to 25 pounds of office material or equipment may be required.
• The following equipment may be used: recording equipment, audio/video equipment, telephone, OJD-assigned computer with multiple monitors, copier and other office equipment. 

ADDITIONAL INFORMATION
Criminal Background Check
You will be subject to a criminal background check if you are a finalist. Adverse results are evaluated on a case-by-case basis and may result in disqualification if the circumstances are directly related to the duties and responsibilities of the position.

Reference Checks

By submitting your application to OJD, you consent to reference checks about your qualifications, your workplace performance, and your work product.

United States Employment Eligibility
OJD does not offer visa sponsorships. Within three days of hire, you will be required to complete the U.S. Department of Homeland Security's I-9 form confirming authorization to work in the United States. OJD will use E-Verify to confirm that you are authorized to work in the United States.

Future Vacancies
Apply now if you are interested in this or future vacancies. This job announcement may be used to fill future vacancies in this class of work.

Veterans' Preference
Eligible veterans who meet the qualifications will be given preference in the recruitment process. To receive preference, veterans must attach the appropriate documentation after they receive an email in their Workday inbox requesting the information to verify eligibility. The action item, asking veterans to attach their documentation, will arrive after they have submitted their initial application materials. Visit the Oregon job opportunities Veterans web page for additional details, information, and resources.

Conduct Expectations
Because of OJD's role in providing justice and upholding the rule of law, employees of the department are required to meet the highest standards of professional conduct and ethics while on the job, and also to maintain those same high standards when taking actions in their personal lives that could reflect on the department. As an employee, you will be expected to preserve the confidentiality of information received in the course of OJD employment.

Pay Equity
As an employer, OJD complies with Oregon’s pay equity law. Salary offers are made with consideration of the candidate’s education and experience. For more information on pay equity, click here.

Employee Benefits
Click here to access information specific to OJD employee benefits.

Public Service Loan Forgiveness

OJD is an eligible employer for the Public Service Loan Forgiveness program. To learn more about this program, and how to qualify, please click here.

Questions and Support

• If you require an alternate format to complete the application process, call 503-986-5930, or TTY: Oregon Relay Service 711 for the hearing impaired. Be prepared to describe the alternate format needed.
• Workday related information and resources are available here.
• For questions about a specific OJD job posting, call 503-986-5930 or email ojd.hrsd@ojd.state.or.us.

The Oregon Judicial Department embraces equal opportunity and affirmative action. We are committed to building a diverse team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.