Emergency Threat & Law Enforcement Response Specialist

About the Team

OpenAI's Legal team plays a crucial role in furthering OpenAI's mission by tackling innovative, fundamental legal issues in AI. If you're passionate about doing significant and unique work with technology lawyers, this team is for you. The team comprises professionals from diverse fields, including technology, AI, privacy, IP, corporate, employment, tax law, regulatory, and litigation.

About the Role

As an Emergency Threat & Law Enforcement Response Specialist, you’ll work side-by-side with our Security & Investigations Legal counsel to triage legal process, emergency disclosure requests, and proactive referrals involving imminent threats of serious physical harm. You’ll drive time-sensitive cases and work cross-functionality with teams within Legal, Product Policy, and Intel & Investigations on initiatives to define, execute, and scale our program for responding to legal process and emergency disclosures, and assessment of cases involving an imminent risk of harm. This is a unique opportunity to be directly involved in the forefront of legal AI issues and to play a significant hand in ensuring safety and building legal solutions that scale across OpenAI.

This role is based in San Francisco, CA, or in Washington, DC. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will be responsible for:

• Triaging and evaluating escalations from investigators and law enforcement involving imminent threats of physical harm and other emergencies to determine courses of action for the Legal team, and documenting and communicating results to relevant stakeholders.

• Reviewing legal process from law enforcement agencies for information and responding in strict accordance with applicable law, our terms of service, privacy policy, and procedures, and determining when to escalate non-standard requests.

• Operating independently and urgently in sensitive cases.

• Reviewing or being exposed to sensitive or offensive content.

• Working cross-functionally to define, execute, and scale successful Legal processes and programs for imminent threat referrals, responding to legal process, and emergency disclosure requests.

You might thrive in this role if you have:

• 8+ years of experience triaging and evaluating investigations involving online threats and/or law enforcement response functions at fast-paced technology companies or technology-focused law firms.

• Experience dealing with sensitive and offensive content and interacting with law enforcement.

• Ability to perform in an information sensitive environment and manage work activities within strict privacy and security protocols.

• Strong technical proficiency and ability to work effectively across multiple applications and databases, maintaining high levels of data accuracy and attention to detail in daily work.

• Ability and willingness to work across global time zones, including occasional off-hours or weekend on-call coverage, as needed to support critical projects.

• A strong sense of ownership, are inquisitive and enthusiastic about technology, and can demonstrate sound judgment in ambiguous situations.

• Strong communication skills with the ability to distill complex concepts into clear, concise messages.

• Demonstrated ability to work collaboratively in a cross-functional environment.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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