Manager, Naven Health Warehouse

Delivering an exceptional infusion experience, everywhere. Delivering on our unyielding commitment, always.

Naven Health is a nationwide home infusion nursing network and clinical platform focused on delivering specialized, truly exceptional infusion care. With over 1,600 team members, including over 1,500 nurses, we are a company aligned to the values of the nurses at our center – to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion services for a broad range of specialized therapies, as well as clinical trial services and special programs for pharmaceutical manufacturers. Joining the Naven Health team means being a part of a dynamic and growing organization that is dedicated to our customers, our teammates, and the patients we serve.

Job Description Summary:

The Naven Health Warehouse Manager will be responsible for the daily flow of clinical supplies between the warehouse and nursing departments. Functions to support the nursing department by working with the support staff and clinicians to ensure all patients/customers receive timely, accurate deliveries of supplies and medication as directed. Responsible for inventory sourcing, purchasing, and maintaining products. Maintains the inventory in compliance with legal standards and Naven Health policies and procedures. Manager uses discretion and independent judgment to assist with the purchasing and receipt of products and equipment for the operation.
The Warehouse Manager supervises the warehouse coordinators, assists with equipment tracking and maintenance and coordinates shipping. The Warehouse Manager will also assist Management with the total management of the Warehouse operations.

Job Description: ​

Job Responsibilities (listed in order of importance and/or time spent)

• Maintains accurate inventory. Accountable for discrepancies. Participates in physical inventory. Implements “inventory control” and establishes minimum order quantity amounts. Monitors equipment tracking and maintenance. Obtains cost effective rental equipment.

• Purchases all supplies for inventory, following correct purchasing procedures. Sources cost effective products as directed by the clinicians and Naven Health product contracts. Minimizes the cost of freight of product ordered and shipped to the pharmacy. Knowledgeable of products and their usage.

• Manages regulatory posters and supplies for all Naven Health Offices.

• Directs patient contact to ascertain supply needs as designated by the clinician and establish relationship with client. Communicates information to appropriate personnel and document accordingly. Generates patient orders on system. Coordinates and executes shipping schedule. Communicates with Nurse and Pharmacist to ensure availability of patient supplies and confirms deliveries.

• Manages Naven nurse supplies, including but not limited to onboarding training kits, PPE, vital sign equipment and Naven branded items.

• Responsible for scanning legacy companies mail and forwarding to appropriate personnel.

• Coordinates and confirms the delivery of medical supplies to patients in a timely and cost-efficient manner.

• Manages daily activities of the warehouse so that they reflect a priority on the delivery of products.

• Maintains a delivery log as required by Naven Health. Tracks and monitors number and cost of deliveries.

• • Maintains the warehouse work area and receiving/shipping area in a professional and safe manner.

• • Responsible for the training and supervision of all warehouse coordinators.

• Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Naven Health information.

• Adheres to appropriate safety and quality assurance practices. Complies with state and federal laws.

•  Accepts other responsibilities and duties that may be assigned by the General Manager.

Supervisory Responsibilities

Does this position have supervisory responsibilities?

(i.e., hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

YES

Basic Education and/or Experience Requirements

• High School diploma or equivalent and at least 3 years of experience in purchasing, warehouse or delivery operations.

• At least 1 year of experience supervising warehouse and/or delivery operations.

Basic Qualifications

• Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports, presentations) to various audiences (work group, team, company management, prospective acquisitions, external clients).

• Basic level skill in Microsoft Office 2003 or later: Word (for example: creating documents, entering and formatting text, page layouts, creating tables, and adding graphics), Excel (for example: creating worksheets, entering data, creating basic formulas, working with cells and rows).

• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

• Experience purchasing equipment and supplies.

• Experience establishing & maintaining relationships with individuals at all levels of the organization, in the business community & with vendors.

• Experience using time management skills such as prioritizing/organizing and tracking details and meeting deadlines of multiple projects with varying completion dates.

Physical Demand Requirements

• Ability to sit and/or stand for extended periods of time at a home office

• Ability to work in a fast-paced environment with competing priorities

• Ability to lift and carry up to 20lbs frequently

Travel Requirements:  (if required)

• N/A

Preferred Qualifications & Interests (PQIs)

• Preferred experience in a home health, pharmacy, and/or medical office setting

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $56,714.95-$94,547.42

Benefits:

-Medical, Dental, & Vision Insurance

-Paid Time off

-Bonding Time Off

-401K Retirement Savings Plan with Company Match

-HSA Company Match

-Flexible Spending Accounts

-Tuition Reimbursement

-myFlexPay

-Family Support

-Mental Health Services

-Company Paid Life Insurance

-Award/Recognition Programs

Naven Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

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