Technical Program Manager, Capacity Tooling

About the Team

OpenAI’s Capacity Planning team ensures that our research and product teams have the compute, storage, and networking resources they need—when they need them. We work across engineering, product, and research to forecast demand, track supply, and optimize utilization of compute. Our goal is to develop data-driven, automated, and scalable planning systems that unlock the next generation of frontier AI models.

We are looking for a Capacity Tooling Engineer to design, build, and maintain the internal platforms, services, and dashboards that power OpenAI’s capacity planning and allocation processes. You will create the tooling that helps us forecast usage, model scenarios, and make multi-billion-dollar infrastructure decisions. Your work will directly impact how we allocate compute across research, product launches, and strategic initiatives.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role you will:

• Build and scale tooling for capacity planning that incorporate data pipelines, forecasting dashboards, allocation solvers, and scenario modeling tools.

• Integrate data sources from infrastructure teams, data science, and multiple cloud providers to create a single source of truth for compute supply, demand, and costs.

• Develop real-time reporting and alerting to surface supply gaps, utilization trends, and risks to leadership.

• Design and implement automations to streamline workflows such as demand collection and supply allocation.

• Design and implement optimization engines and solvers that recommend optimal allocation of compute.

• Build interactive models that allow leadership to test “what-if” scenarios (e.g., varying levels of user growth, price changes, new product launches, etc).
  

You might thrive in this role if:

• You are excited about building infrastructure at an incredible scale

• You have depth and expertise in one or more of the following areas: GPU | CPU | Storage | Networking

• You like to move fast, make decisions, and be held accountable

• You can wear multiple hats and juggle technical, business and engineering considerations to make decisions

• You have experience in AI/ML and/or cloud infrastructure

• Making complex decisions with significant engineering, commercial, product and research implications, often with many billions of dollars involved

• Want to work on a lean team, are a self-starter, can thrive in ambiguity

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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