Product Policy Manager - job 1 of 2

About the Team

The Product Policy team is responsible for the development, implementation, enforcement, and communication of the policies that govern use of OpenAI’s services, including ChatGPT, GPTs, the GPT store, Sora, and the OpenAI API. As a member of this team, you will be instrumental in developing policy approaches to best enable both innovative and responsible use of AI so that our groundbreaking technologies are truly used to benefit all people.

About the Role

As a member of the Product Policy team, you will leverage an understanding of AI technology, consumer and developer products, as well as the policy landscape to help mitigate risks and ensure OpenAI’s products benefit all of humanity. This role will lead Product Policy’s approach to cyber usage - setting policies for acceptable use and working closely with investigative, integrity, safety, and ops teams to detect and address misuse.

We’re looking for people with deep expertise in the cyber threat landscape - particularly as related to generative AI - and are experienced in collaborating closely with technical teams. Ideal candidates will have a depth of understanding of the AI policy landscape and will translate this knowledge into actionable, prioritized advice for partner teams and company leadership. As OpenAI continues to grow, this role must quickly and effectively align diverse teams and stakeholders. Experience driving alignment across a range of functions (product, legal, research, intelligence teams, global affairs, communications) will be essential. Ideal candidates will be comfortable with a high degree of ambiguity.

This role is based in San Francisco, CA, Washington, DC, or remote. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Provide tailored policy advice to technical teams based on a deep understanding of and empathy for the technical and business goals of the company, as well as a clear assessment of policy considerations.

• Collaborate cross-functionally with teams across the company, including legal, integrity, ops, safety, communications, and others. You will translate policy considerations for technical teams, and vice versa.

• Provide operationalizable implementation standards and enforcement protocols for partner teams to leverage in building integrity systems.

• Identify opportunities to leverage data to inform our policy work.

You might thrive in this role if you:

• Have worked 7+ years on cyber abuse in a policy, investigative, or intelligence, including work that specifically addressed AI’s impact on cyber use cases

• Possess excellent communication skills with demonstrated ability to communicate with product managers, engineers, researchers, and executives alike

• Are comfortable with ambiguity and enjoy going 0 to 1

• Are a creative thinker with an eye for opportunities to leverage data to inform policies

• Have an understanding of how government, enterprise, and other stakeholders think about cyber policy issues

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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