Product Design Manager, Integrity

About the Team

OpenAI’s mission is to ensure that artificial general intelligence benefits all of humanity. The Integrity team is a platform team that builds systems and products to proactively combat abuse, misuse, lost revenue, and harm to people and society. We accelerate our path to AGI by ensuring the trust, safety, and reliability of OpenAI’s products at global scale.

Integrity sits at the center of OpenAI’s ecosystem—working across consumer, enterprise, developer, and agentic products. We design foundational systems like identity, policy enforcement, billing, and safety controls that power 1B+ weekly active users and enterprise readiness. We also lead in emerging areas such as youth well-being, account security, and abuse prevention.

About the Role

Design plays a critical role in Integrity. To fulfill our mission, it’s essential that our trust and identity systems are not only reliable and secure, but also intuitive, accessible, and empowering.

We’re hiring a design manager to shape the future of account and identity experiences across OpenAI’s ecosystem—consumer, enterprise, and agentic products. You’ll lead a small team of product designers working on critical surfaces such as enterprise identity and tenant management, global admin consoles, account and privacy controls, billing, and youth safety features .

This is both a craft and leadership role: you’ll contribute directly as a designer while also building and mentoring the Integrity design team. You’ll partner closely with PMs, engineers, researchers, and policy experts to define the strategy, design world-class systems, and ensure our products meet the highest bar for usability, safety, and trust.

This role is based in our San Francisco HQ. We offer relocation assistance to new employees.

In this role, you will:

• Lead and inspire a small team of product designers across Integrity’s priority areas (Identity, Enterprise Tenant, Youth, FinEng, Consumer account & privacy)

• Partner with Integrity PM and engineering leads to define strategy and roadmap, with a focus on identity, trust, and safety systems

• Drive the design of foundational identity experiences across our ecosystem of products

• Balance hands-on design work with people management

• Ensure high-quality, consistent design across a complex systems surface area

• Build strong collaboration with cross-functional partners to deliver high-integrity product launches

• Establish design principles and patterns for system interactions, ensuring clarity, trust, and accessibility for both consumer and enterprise users

You might thrive in this role if you:

• Have 5+ years of experience managing and mentoring product designers

• Have a track record of designing for identity, trust & safety, SaaS, or enterprise tools

• Bring deep systems-thinking skills; adept at designing scalable settings, permissions, and enforcement patterns across products

• Are comfortable operating as a player/coach in a small team, rolling up sleeves while growing the team

• Have excellent craft in interaction and systems design, paired with strong visual/UI sensibilities

• Have experience working on both consumer and enterprise products

• Communicate clearly and persuasively, with excellent storytelling skills to align diverse stakeholders

• Thrive in ambiguous spaces, shaping product and design strategy where the path is not yet defined

• Care deeply about building AI products that are safe, trusted, and beneficial to people and society

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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