Media Relations, Consumer Lifestyle Communications

About the Team

OpenAI’s mission is to ensure that general-purpose artificial intelligence benefits all of humanity.

Our Communications team includes PR/Media Relations, Internal Communications, Events, Design, Community & Social, and other strategic comms functions. This team’s ethos is to support OpenAI's mission and goals by clearly and authentically explaining our technology, values, and approach to safely building powerful AI.

About the Role

We’re looking for an exceptional PR professional to join our nimble, high-impact team to help share our progress toward developing Artificial General Intelligence (AGI) that benefits everyone.

This person will lead consumer lifestyle communications, developing and executing sustained campaigns that shape how the world understands and experiences our consumer products. They’ll partner closely with product, marketing, and global comms teams to craft compelling stories and deliver integrated campaigns that showcase our products’ creativity, usefulness, and positive impact. From strategy and messaging through media engagement and cross-functional execution, they’ll help make AI more relatable, trusted, and part of everyday life. This role reports to our Head of Products and Applications Communications.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role you will:

• Develop and execute communication campaigns that spotlight the unique benefits and capabilities of ChatGPT for a global consumer audience.

• Craft compelling narratives that bridge technical innovation with real-world impact.

• Build and nurture strong media relationships, and manage inbound press inquiries on a range of issues.

• Collaborate with marketing, product, and other teams across OpenAI.

• Provide thoughtful counsel and support to internal partners.

• Anticipate comms risks and implement proactive mitigation strategies.

You might thrive in this role if you:

• 15+ years of professional PR and media relations experience, with a strong background in consumer tech communications. In-house leadership experience is a strength.

• Experience with AI technologies or a deep personal interest in the field.

• Exceptional ability to translate complex technical information into clear, engaging consumer-facing campaigns.

• Proven track record of building trusted relationships with press, executives, partners, and other key stakeholders.

• You love working as part of a highly experienced, fast-moving team making meaningful contributions.

• Building and maintaining strong relationships is second nature to you.

• You get excited about telling stories that make technology matter to everyday people.

• You’re calm under pressure and comfortable managing complex, high-profile stories.

• You enjoy translating technical subjects for general audiences.

• You balance strategic vision with hands-on execution.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.