GTM Innovation Architect - job 1 of 2

About the Team

We build the connective tissue between OpenAI’s mission and our enterprise customers. GTM Innovation is a product engineering team embedded in the GTM organization, focused on defining the future of work for Sales, Growth, Technical Success, and RevOps. We apply advanced capabilities to real-world interactions: reshaping conversations with customers, learning from every exchange, and finding novel ways to realize the value of our technology in the enterprise. Our work spans from greenfield 0→1 products to AI‑powered automations built atop our platform, inspiring our customers with authentic examples of AI that drives productivity, customer experience, and revenue impact.

About the Role

We’re hiring a GTM Innovation Architect: a self‑starter product engineer, architect, or data scientist who loves building new things in short, iterative cycles, and who wants to understand everything from business goals and success metrics down through the code and models that gets us there. This is a rare opportunity to shape 0→1 solutions that directly impact the way OpenAI’s technology is experienced in the world.

You’ll partner deeply with internal go-to-market stakeholders and strategic platform customers to turn ambiguous problems into production systems and own the full lifecycle from prototype to scaled rollout. You’ll combine the rapid prototyping of a product-minded software engineer with the customer orientation of a solutions architect. You’ll also help advance how we responsibly apply AI in go‑to‑market domains, and you’ll collaborate with engineers, researchers, operators, and leaders across the company to feed insights back into our product and research roadmap.

This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees.

In this role, you will:

• Partner directly with GTM teams to understand technical and business needs, ideate on solutions, and lead implementation end-to-end

• Build high-impact, LLM-powered tools and applications that improve customer outcomes and internal workflows

• Rapidly prototype, iterate, and deploy production-grade systems, often in ambiguous and fast-moving environments

• Serve as a technical thought partner, providing architectural guidance and domain-specific best practices to internal teams and external customers

• Synthesize insights from field work into feedback for our Product, Applied and Research teams to influence product development and roadmap direction

You’ll thrive in this role if you:

• Have 6+ years of experience in software engineering or data science, ideally in startup-like environments

• Proficient in a backend programming language (we use Python)

• Have hands-on experience prototyping and deploying LLM-powered systems

• Have a strong product mindset and enjoy shaping technical solutions with business impact in mind

• Have a bias toward action and are comfortable owning problems end-to-end, from discovery through deployment

• Are a strong communicator who can influence stakeholders and distill technical concepts to diverse audiences

• Take pride in crafting elegant, durable solutions, but are not afraid to hack together quick prototypes when needed

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.