Manager, Central Lab

Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Position is responsible for supervising laboratory operation and oversight of the laboratory staff of the Tennessee Oncology Central Laboratory.  This individual provides service to patients by providing medical laboratory diagnostic and therapeutic information, products, and services.  Ensures staff provides highest quality, cost effective, patient focused services and care, and maintains compliance with local, state, and federal requirements. Implements and maintains clinical practice standards and staff development. The Central Laboratory Manager works under the direct supervision of the Director of Laboratory Operations.

ESSENTIAL FUNCTIONS:

• Manages support and technical staff within the department and ensures they provide the highest quality of requirements.
• Provides technical support and assistance to include bench processing/procedures and/or report generation as needed to maintain the operations of the department.
• Assists Director of Laboratory Operations in implementing and maintaining laboratory service standards.
• Identifies and recommends opportunities to improve departmental systems.
• Manages workflow and turnaround time, including the scheduling of employees for services monitored.
• Maintains medical laboratory productivity by monitoring workload of functional areas; identifying peak and slack periods; making operational or staffing adjustment.
• Presents in-service programs to staff as needed.
• Maintains medical laboratory staff by assisting in the recruitment, selection, orientation, and training employees.
• Maintains medical laboratory staff results by counseling and disciplining employees, planning, monitoring, and appraising job results.
• Maintains and/or monitors medical laboratory supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
• Maintains quality results by participating in the  quality assurance program; consulting with Director of Laboratory Operations, pathologists; performing proficiency surveys; reviewing quality control and quality assurance for assigned area.
• Complies with state and professional continuing education licensure requirements by providing in-service and/or educational programs, monitoring outcomes.
• Resolves problems by consulting with pathologists, other laboratory managers, technical coordinators, laboratory directors, physicians, nurses, and other health care professionals.
• Position requires on-site presence for a minimum of 40 hours per week, 8 hours per day.  Working from home during business days/hours is not available for this position.  Must be available for support and oversight during after-hours and weekends as needed to achieve the goals of the laboratory.
• This laboratory will be required to cover weekends due to the connection to Car-T lab requests although   this will be managed with a rotating schedule and may also utilize other staff within Tennessee Oncology.

KNOWLEDGE, SKILLS & ABILITIES:

• Knowledge:

• Knowledge of principles and techniques of clinical and pathology laboratory testing procedures.
• Knowledge of medical terminology, communicable diseases, and environmental health issues.
• Knowledge of laboratory regulations, including quality control of media, reagents, and equipment, laboratory safety, laboratory documentation requirements, sterilization requirements, and laboratory equipment.
• Knowledge of applicable testing techniques.
• Knowledge of quality control, customer service, and supervision.

• Skills:

• Skill in performing laboratory tests.
• Skill in laboratory operations, and budgetary control.
• Skill in using computers for database management, testing, and record-keeping functions.

• Abilities:
  • Ability to communicate appropriately, both orally and written.
  • Ability to collaborate effectively with health care team.
  • Ability to recognize and resolve hazardous conditions.
  • Ability to perform mathematical calculations.
  • Ability to demonstrate full range of motion, manual dexterity, and eye–hand coordination in use of equipment and instruments.

EDUCATION & EXPERIENCE:

• Minimum of 3 years’ experience in a CLIA high complexity laboratory with two years of supervisory experience
• Tennessee Medical Technologist license, supervisor or eligible preferred
• Bachelor's degree or eligible required.  Must obtain within one year of hire date.
• Understanding of CAP, CLIA, and other local, state, federal regulations

CERTIFICATIONS/LICENSURE:

• Medical Laboratory Technologist, Supervisor General preferred