Account Manager, Banking

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

 Account Manager, Banking

Serving over 25% of the Forbes 400 Wealthiest Americans, our advisors bring unrivaled insight into the complexities of managing wealth. Our firm is recognized for innovative technology, service excellence and depth of expertise across all aspects of financial planning, including wealth transfer, banking, lending, insurance, investments, tax management, philanthropy, family communication and more. Today, we manage more than $1.6 trillion in assets (as of March 31, 2025) for our clients.

The Account Manager will provide the banking and lending team with credit support for a variety of items, including but not limited to, acting as a liaison between the lenders and the underwriting team, assisting lenders with due diligence for new loan requests, monitoring financial covenants and financial reporting tracking, reviewing loan documents, communicating with clients, and general business development activities.

More specific responsibilities:

1. Acts as initial contact for complex client or partner inquiries for banking products and services. Assists with creating and implementing complex banking solutions (including treasury management) for new and existing Wealth Management clients

2. Assists bankers with internal administration of accounts, business development and client presentations including due diligence at the onset of a credit opportunity which includes gathering financial statements, industry research, basic feasibility analysis and other credit information required to assess loan. Acts as liaison with National Credit Center at inception and throughout Credit underwriting process.

3. Coordinates with service team to execute daily client transaction activity and transaction processing including fees, payments and borrowing; handles inquiry resolution; obtains appropriate documentation necessary for credit underwriting, monitoring and credit file maintenance; requests and ensures systems information is up-to-date; execution of client servicing events, communicating with clients and other internal and external partners

4. Coordinates with the service team on deposit related transaction processing including account opening, exception clearing, overdrafts, etc.

5. Oversees development of appropriate action plans for client servicing and coordinates with other team members across disciplines to ensure execution and follow-up

6. Acts as resource for the relationship servicing team for highly complex Wealth Management relationships.

7. Develops clear understanding of clients need behind service requests and communicates to service partners. Obtains appropriate information from partners and clients to facilitate service changes

8. Identifies service efficiency enhancements, process improvements, and service delivery.

9. Communicates with clients regularly to inform them of account set-up or status, past due loans, document requests or other information

10. Develops and maintains working knowledge of loan agreements, financial statements and other documentation required to monitor client relationships

Qualifications

3+ years’ experience, or equivalent, in financial servicing/accounting fields with client servicing background

Knowledge of banking products and services

Knowledge of internal banking functions

Analytical, problem solving and organizational skills

In office

This is an office-based position and for the effective performance of this role, the duties and responsibilities must be carried out onsite.

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Working with Us:

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com.

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.