Operations Analyst

Role Overview

Summary/Objective: The Operations Analyst will support the Ops team in developing, sourcing, and reporting key operational metrics and data analysis. This person will be responsible for performing research, analysis, and reporting on data around new initiatives. The Operations Analyst will assist in the coordination of all finance and business planning related functions including routine analysis, reporting, budgeting, and providing resource support.

Essential Functions:   

• Develop and monitor operational performance forecast and recommend solutions based upon analyses performed.
• Incorporate data from multiple internal and external sources and communicate results to leadership.
• Manage individual provider issues as well as requests for data on facility and provider productivity.
• Respond to custom request for support and analysis on new metrics, projects, and initiatives.
• Review ongoing accounting month close, accruals, payroll, billing processes, etc.
• Proactively prepare/assist with P&L statements to develop and maintain a monthly dashboard of key operational performance indicators. Reconcile monthly financial performance vs. budget. Prepare data for all administration finance functions, including monthly financial and statistical reports. Present findings to senior leadership.
• Act as a liaison between administration, other hospital departments, and anesthesia practices.
• Prepare, maintain, and present analyses request for senior leadership as required.
• Source, test, and report key operational metrics for the organization’s operations.
• Partner with key business stakeholders to identify project requirements by analyzing operations, determining scope, and documenting results.
• Promote NorthStar Anesthesia’s core values.

Key Deliverables: 

• Ability to translate quantitative analysis into practical operational recommendations.
• Assess drivers of facility financial performance and identify strategies to resolve issues driving variances.
• Perform in depth troubleshooting and root cause analyses to identify issues, create solutions, and implement action plans.
• Provide support and guidance for all staff regarding general efficiency of operations. 

Qualifications:                                                             

• Bachelor’s degree in Business Administration, Finance, Healthcare, Economics or related field is required.
• 1-3 years’ experience in financial planning, business operations, or financial reporting is strongly preferred.
• Healthcare experience is a plus.
• Equivalent combination of education and/or experience may be considered. 

Knowledge, Skills and Abilities:

• Proficient in all Microsoft Office.
• Strong analytical and problem-solving skills.
• Strong interpersonal, written, and verbal communication skills.
• Ability to understand key issues, operations, and synthesize complex information to communicate to various audience.
• Ability to work on various assignments simultaneously.
• Ability to communicate clearly and concisely across multiple levels within the company.
• Ability to maintain confidentiality of all provider information and company documents.

Competencies:

• Customer Service/Client Focus
• Communications (Verbal and written)
• Individual Leadership/Influencing
• Teamwork
• Work Management
• Attention to Detail

Qualifications

The Company

Company Philosophy

NorthStar provides quality anesthesia care while improving efficiency and accountability. It’s a proven performance-driven approach that’s better for everyone – patients, hospital administrators, surgeons, and anesthesia providers.

Company Mission

To provide the best clinical care and to help hospitals and surgery centers succeed.

NorthStar Anesthesia Overview

NorthStar Anesthesia was founded in 2004 by an anesthesiologist and CRNA (certified registered nurse anesthetist) that saw firsthand the frustrations and daily challenges caused by the traditional anesthesia care model.  

What if they could fix the broken anesthesia care model? What if anesthesia contractors stopped being absentee managers? What if patients, surgeons, providers and hospital administrators were treated more like customers and less like cogs in the system? The answer was NorthStar.  NorthStar Anesthesia is an anesthesia management company that provides anesthesia services to large and small hospitals, surgery centers, hospital administrators, surgeons, anesthesia providers and patients.

Today, NorthStar has over 180 facility contracts across 21 states and employs more than 2,500 providers nationwide.

NorthStar is backed by world-class financial partners.  It is a portfolio company of TPG, a global private investment firm with more than $70 billion in assets under management.  NorthStar has also recently announced a partnership with Cranemere, a holding company that partners with outstanding businesses for the long term. 

Benefits Include Medical, Dental, Life, Long Term/Short Term, Malpractice, 401k and more.

EEO/AA/M/F/Veteran/Disability Employer