Director, Operations

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.

The Director, Operations for Communications will support the operational efforts as well financial forecasting and trafficking for the Universal Television Entertainment Group’s communications teams.

Responsibilities include:  

• Oversee department budget, identity and implement changes to improve efficiency, reduce costs and optimize workflows.
• Manage vendor relationships and contracts. Lead negotiations, contract structuring, and long-term relationship management with strategic partners.
• Partner with EVP to develop workflow and process analysis  processes to enhance cross-departmental productivity and communication.
• Partner with cross functional teams to shape internal and external communications strategies across multi-title slate.  
• Coordinate with the Sr Director, Slate Publicity to track communications performance using analytics tools to measure the impact of campaigns and to strategize data-driven adjustments.
• Innovate central systems for scale and innovation in partnership with teams across the business including the television press site Media Village, DAM systems, Co-Pilot, Emma, Airtable, etc including facilitating broader team adoption through training and education. 
• Analyze current systems and performance, recommending solutions for improvement, innovation and scaling of communications/publicity work. Ensure those systems work in concert with pre-existing systems.
• Establish a communication structure to report out updates, progress, and project status to stakeholders

Basic Qualifications: 

• Minimum 8 years of progressive experience in operations and/or financial planning and tracking, ideally in the entertainment industry.
• Strong self-starter who can work autonomously 
• A stellar collaborator with cross-functional teams
• A proactive multi-tasker, with the ability to prioritize and meet numerous deadlines
• Serve as an external press-facing representative of the company, evoking NBCU’s values with professionalism
• A highly effective communicator
• Attention to detail and ability to prioritize effectively

Desired Characteristics: 

• Must be excited to work in a fast-paced environment while maintaining a professional attitude
• A strong executive presence

Additional Requirements: 

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $120,000-$160,000 (bonus and long-term incentive eligible). 

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].