Technical Lead, Digital Assistances & Conversational AI

If you’re passionate about innovation and love working in an environment where you can constantly improve and adopt new technologies to drive business results, then Nationwide’s Information Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a collaborative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Software Engineer, you will focus on mentoring and leading others to deliver high quality, cost-effective technology solutions to business partners by crafting new software applications or modifying and/or supporting existing packaged or custom-built applications.

Job Description

Key Responsibilities:

• Responsible for applying secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.

• Mentors and trains other team members on design techniques, tools and coding standards. 

• Provides strategic advice on using technology to achieve goals. 

• Drives cross-collaboration and execution of projects across multiple teams. 

• Analyzes, solutions, develops, tests, debugs, documents and deploys software according to standards and optimal practices. 

• Champions the use of DevSecOps practices, tooling and techniques. 

• Ensures continuous learning and improvement through ongoing training, practice and innovation. 

• Manages individual project priorities, deadlines and deliverables. 

May perform other responsibilities as assigned.

Reporting Relationships: Reports to a Technology Manager/Director. 

Typical Skills and Experiences:

Education: Undergraduate studies in computer science, management information systems, mathematics or related field is strongly preferred. 

Experience: Six years of experience in programming and systems analysis. Three years of experience in project management is preferred. 

Knowledge, Abilities and Skills: Hands-on technical leadership experience leading project teams and setting technical direction. Proficiency in one programming language such as Java, C++, Python, JavaScript. Knowledge of software development lifecycle. Proven ability to tackle sophisticated business and development problems. Ability to thrive in a team environment. Insurance/financial services industry knowledge a plus. 

Other criteria, including leadership skills, competencies and experiences may take precedence. 

Staffing exceptions to the above must be approved by the hiring manager’s leader and Human Resources Business Partner.

Values: Regularly and consistently demonstrates Nationwide Values.

Job Conditions: 

Overtime Eligibility: Not Eligible (Exempt)

Working Conditions: Normal office environment. Associates may have on-call responsibility after normal working hours and/or on weekends. 

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties. 

Benefits

We have an array of benefits to fit your needs, including: medical/dental/vision, life insurance, short and long term disability coverage, paid time off with newly hired associates receiving a minimum of 18 days paid time off each full calendar year pro-rated quarterly based on hire date, nine paid holidays, 8 hours of Lifetime paid time off, 8 hours of Unity Day paid time off, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

NOTE TO EMPLOYMENT AGENCIES:

We value the partnerships we have built with our preferred vendors. Nationwide does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Nationwide employee or hiring manager in any form without a signed Nationwide Client Services Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means.