Technical Manager

Location: Dunkirk, NY

Schedule: Full-time, on-site

Compensation: $115,000–$130,000 per year

Position Overview

Are you an experienced metallurgical leader ready to drive innovation, product quality, and process excellence in specialty steel manufacturing? A leading specialty metals manufacturer is seeking a Technical Manager to oversee metallurgical processes, guide product development, and lead a team in delivering high-quality, on-time results for demanding industries. In this role, you’ll manage order-to-cash technical support, spearhead continuous improvement initiatives, and serve as a key driver of customer satisfaction. This is a high-impact leadership opportunity for a results-focused professional to shape technical strategy and ensure world-class performance in an advanced manufacturing environment.

Qualifications

• Bachelor’s degree in Metallurgy or Materials Science & Engineering required.

• 5+ years of process manufacturing experience, with at least 3 years in a leadership role.

• Experience in AS9100/Nadcap-certified mill environments strongly preferred.

• Strong knowledge of specialty steels and processes such as AOD, VIM, ESR, VAR, hot working, heat treating, machining, and finishing.

• Experience with non-destructive and destructive testing methods.

• Proven success leading project teams and managing change.

• Strong communication, team leadership, and project management skills.

• High proficiency in statistical process control, analysis, and continuous improvement tools.

• Ability to travel domestically and internationally to customer and vendor sites.

• Must meet ITAR requirements as a U.S. citizen or U.S. person (visa sponsorship may be considered for strong candidates).

Responsibilities

• Lead metallurgical staff and prioritize workload based on business needs and available resources.

• Ensure compliance with safety policies and promote a strong safety culture.

• Initiate, develop, and implement process improvements to enhance product quality and consistency.

• Oversee manufacturing plans, processes, and procedures for new product development.

• Drive continuous improvement through lean tools, SPC, SQC, and other methodologies.

• Ensure compliance with established quality systems, standards, and procedures.

• Review and resolve customer claims and internal corrective action reports (CARs).

• Manage product development projects, ensuring timely and cost-effective implementation.

• Oversee contract reviews, material applications, and specific product design (SPD) processes.

• Support OEM qualification activities and compliance testing requirements.

• Define, track, and report technical performance metrics for timely communication and action.

• Lead root cause analysis of rejects and non-conformities, implementing corrective actions.

• Develop employee engagement, collaboration, and continuous improvement across technical teams.

Benefits

• Competitive salary: $115,000–$130,000 per year.

• Health and dental insurance starting on day one.

• 401(k) with company match.

• Paid holidays and company-paid life insurance.

• Profit-sharing opportunities.

• Professional development and leadership growth opportunities.

• Collaborative, innovation-driven work environment.

Take the Next Step

Apply now to join a growing industrial team with Mural Industrial as your career partner. Lead technical excellence in specialty steel manufacturing with a company that values innovation, quality, and continuous improvement.